Very poor plugin – hands off!

  • rolandseichter

    (@rolandseichter)


    1 month, 2 weeks ago

    780 / 5.000

    I have had NextGen for 6 years, I even bought a lifetime license. But now that I have redesigned my website, I have noticed that NextGen has long been behind modern developments.

    1. The handling and performance of the themes is poor. I was also only able to install plugins and themes with the help of support

    2. The galleries do not perform well, especially on smartphones with endless waiting times

    3. The support is not good at all. I don’t need a reference to the documentation, I need real help

    Unfortunately, I had to move my galleries to other plugins with a lot of effort. The cost of over €200 for the lifetime license is lost. NextGen has now finally been deleted….

Viewing 1 replies (of 1 total)
  • Plugin Support Barsha Paudel

    (@barsha05)

    1 month, 1 week ago

    Hi @rolandseichter,

    Thanks for your feedback, and we’re really sorry to hear about your experience with NextGEN Gallery. We understand the issues you’ve mentioned and apologize for the trouble.

    We’re always working to improve, and your comments will help us do that. We’re sorry you had to switch to another plugin, and we appreciate your support over the years. If you ever decide to try us again, we’ll be here to help.

    Thanks.

Viewing 1 replies (of 1 total)
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