Very poor after sales service

  • Tanveer

    (@tanver)


    10 months, 3 weeks ago

    I purchased this plugin for one of my clients, and have been struggling with the support team to get my issue – the WP installation folder in my case is a Sub-Folder, instead of ‘public_html’ – resolved, since last 4-days now.

    Disappointed with their support team

Viewing 1 replies (of 1 total)
  • Plugin Author edo888

    (@edo888)

    10 months, 3 weeks ago

    I purchased this plugin for one of my clients, and have been struggling with the support team to get my issue – the WP installation folder in my case is a Sub-Folder, instead of ‘public_html’ – resolved, since last 4-days now.

    Disappointed with their support team

    Hi,

    Sorry for the inconvenience.

    I think I have identified your account and checked the conversation with our support team. I see that you wanted to have /sub-folder/pl/… for Polish language, but the support informed you that we only do /pl/sub-folder/…

    Also you have mentioned that you see 402 error for translated pages on your local setup and I see that support responded you that the website must be online, so we can translate it.

    Thanks! 🙂

Viewing 1 replies (of 1 total)
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