Support » Plugin: Backup and Staging by WP Time Capsule » Very Frustrating

  • A Long time user of the plugin and I can honestly say if you can get it to work (which I previously had) then it works amazingly

    since I’ve changed my web hosting providers I’ve been having an issue with connecting to the WPTC site via wp-admin after many conversations with the support team, basically weren’t able to help which again is frustrating.

    Previously I could incrementally backup to google drive without issue but I believe this is where the plugin for one reason or another wants to connect to their system (even though I’m logged in) to their own IP address’s WHY? What’s the point? if I’ve authenticated my license….

    Now your thinking that this may be a server config error, i can tell you for a fact that every IP they requested i have whitelisted and should be working fine, yet its stuck in the same limbo of unable to bypass the database backup (which is not what i need it for)

    really annoying and deeply frustrating for what actually is a promising backup solution

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