@MikeMense: "We" didn't send you an email. Your WordPress software sent that email to you when you installed it.
WordPress is simply a piece of software, like Microsoft Word, or any other program you might have.
In that respect, we can no more reset your password on your own website than Microsoft can reset the password to your laptop.
WordPress.org is not a company. You have paid "us" nothing and have not conducted any business or financial transactions with "us". WordPress.org is the site where we gather and create the software named "WordPress", and then distribute it, for free.
Now, WordPress, the software, runs on your own website, which means that it lives on a computer somewhere. Usually, you pay the people who own and operate this computer for "web hosting". They will have tools and systems you can use to modify the files and the database connections and such on that website.
So, if the automatic email system from your copy of WordPress, on your webhost, doesn't work, then you'll need to use another way to reset your password.
This informational article that we've written details six entirely different ways to reset a password, depending on what access you have to your website. I suggest that you read it and try one of them. You only need to get one method to work, not all of them, and any will do the job.