Support » Plugin: Membership & Content Restriction - Paid Member Subscriptions » Very comprehensive, small niggles

  • We’re using Pro. Given the job it is intended to do it works well. Its good overall so I’ll just point out the issues. The main problem is that when a user unsubscribes you cannot set it to roll back to a free or other subscription plan and they disappear from membership list yet remain a user. Also the backend navigation screens are frustrating small if you have a lot of subscribers.
    All that said, its very comprehensive and fits most scenarios. Good support – usually take 48 hours to respond.

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  • Thank you for your review and kind words. It means a lot to us! We will take in consideration your feedback in order to improve our products on a daily basis.

    Regarding the “unsubscribe” issue, users that cancel their Subscription Plan can resubscribe if they access the List of Subscription Plans page where you added the [pms-subscriptions] shortcode. On this page they will be able to purchase a Subscription Plan being logged in.

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