Support » Plugin: Translate WordPress with GTranslate » Very bad plugin

  • Diese plugin wurde auf kostenpflichtig umgestellt. Was auf meiner Seite fast 500 404 Fehler verursacht hat. Die Seite ist im Google Ranking abgestürzt. Geschätzter schaden ca 40.000 Euro. Eine Katastrophe.

    [link removed – please do not use links in reviews]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    Are you referring to your [link removed] website? I have checked and I cannot see that you have purchased a paid version for it. May be you had it for another website?

    Have you ever contacted our live chat?
    https://gtranslate.io/#contact

    Thanks! 🙂

    thies is the answer from your support: Ok, anyway because of the fact that you’re using the free version now, the URLs which were using a separate structure no longer exist. But because of the fact they have been found by Google in the past and added to the index, it’s now trying to find these pages, and resulting in 403 and 404 errors, because of the fact these no longer exist. There are 2 ways for fixing the issue, the quick but more expensive way is just to reactivate your subscription. The longer but free version is just to wait until Google realizes these pages are gone and removes them from the index.

    It is what it is, the URLs are tied to your license, so once the license is gone, you can’t use the URLs as well.

    Plugin Author edo888

    (@edo888)

    Hi,

    Sorry, but you have never used our paid version for your koeln-catering-service.de, you have never paid us any money or you have never even signed for trial plan for the mentioned website.

    403 errors means access denied, it does not mean pages no longer exist. I do not know why do you blame us.

    We just advice you the ways to solve the issue which has nothing to do with us. If you wish to use our service, sign up and use it, we will help you with the proper setup. If you do not want to use our service, simply wait and the previously indexed pages will be removed.

    Hope you understand and will consider removing your review.

    Thanks! 🙂

    This is 100% your Problem. You dont have information over this problem. Diese funktion war frei und hat über ein Jahr funktioniert. Erst nach einem Update wurde die Funktion kostenpflichtig. und die Benutzer haben jetzt die Probleme. Das die Seite jede Menge 403 fehler auf weist .

    Ich kann das Plugin nicht empfehlen. Das ist meine Meinung.

    Plugin Author edo888

    (@edo888)

    Sorry, but you are wrong. We have never had indexing functionality in our free version.

    If you turn on the paid option without signing up for our paid version or having a trial account you will see an error message that you do not have license to use it. This is the case for over 8 years and it has never changed.

    I’m sure 403 error is not even caused by us. I guess that you have installed some plugin or made some changes in your .htaccess file which cause this file to show 403 error: https://koeln-catering-service.de/wp-content/plugins/gtranslate/url_addon/gtranslate.php

    Make sure to allow access to that file, you may talk to your developer or to your hosting company and ask to allow execution, so it will not show 403 error.

    The 403 error does not come from our side.

    Hope you understand.

    Thanks!

    14.05.18

    8
    en/agentur/staedte/troisdorf/
    403
    14.05.18

    9
    fr/smoothie-catering/smoothieflaschen/
    403
    14.05.18

    10
    fr/
    403
    14.05.18

    11
    en/agentur/event-catering/messe-event-catering/messe-koeln/fibo/
    403
    14.05.18

    12
    fr/mobile-cocktailbar-catering/mobiler-cocktail-service/
    403
    14.05.18

    13
    en/agb/
    403
    11.05.18

    14
    es/agentur/event-catering/
    403
    14.05.18

    15
    es/agentur/staedte/siegburg/
    403
    14.05.18

    16
    pt/smoothie-catering/
    403
    14.05.18

    17
    en/agentur/catering/bbq-catering/burger-bbq/
    403
    14.05.18

    18
    en/tags/messe/
    403
    14.05.18

    19
    pt/mobile-cocktailbar-catering/mobiler-cocktail-service/
    403
    14.05.18

    20
    en/agentur/download/preislisten-catering/
    403
    14.05.18

    21
    fr/agentur/staedte/siegburg/
    403
    14.05.18

    22
    ru/mobile-cocktailbar-catering/kleine-mobile-cocktailbar/
    403
    14.05.18

    23
    ru/mobile-cocktailbar-catering/mobiler-cocktail-service/
    403
    14.05.18

    24
    fr/agentur/koeln-catering-service/
    403
    14.05.18

    25
    fr/agentur/event-catering/
    403
    14.05.18
    ……………………………………….. and many many more

    Plugin Author edo888

    (@edo888)

    Correct, all the mentioned links are served through https://koeln-catering-service.de/wp-content/plugins/gtranslate/url_addon/gtranslate.php file. Which is blocked on your side.

    When you fix that and open for example https://koeln-catering-service.de/fr/ you will see the French version with a big banner on top telling you do not have a license, since you do not have it.

    Thanks!

    this is this wat write GTranslator in the htaccess

    ### BEGIN GTranslate config ###
    RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
    RewriteRule ^(af|sq|am|ar|hy|az|eu|be|bn|bs|bg|ca|ceb|ny|zh-CN|zh-TW|co|hr|cs|da|nl|en|eo|et|tl|fi|fr|fy|gl|ka|de|el|gu|ht|ha|haw|iw|hi|hmn|hu|is|ig|id|ga|it|ja|jw|kn|kk|km|ko|ku|ky|lo|la|lv|lt|lb|mk|mg|ms|ml|mt|mi|mr|mn|my|ne|no|ps|fa|pl|pt|pa|ro|ru|sm|gd|sr|st|sn|sd|si|sk|sl|so|es|su|sw|sv|tg|ta|te|th|tr|uk|ur|uz|vi|cy|xh|yi|yo|zu)/(af|sq|am|ar|hy|az|eu|be|bn|bs|bg|ca|ceb|ny|zh-CN|zh-TW|co|hr|cs|da|nl|en|eo|et|tl|fi|fr|fy|gl|ka|de|el|gu|ht|ha|haw|iw|hi|hmn|hu|is|ig|id|ga|it|ja|jw|kn|kk|km|ko|ku|ky|lo|la|lv|lt|lb|mk|mg|ms|ml|mt|mi|mr|mn|my|ne|no|ps|fa|pl|pt|pa|ro|ru|sm|gd|sr|st|sn|sd|si|sk|sl|so|es|su|sw|sv|tg|ta|te|th|tr|uk|ur|uz|vi|cy|xh|yi|yo|zu)/(.*)$ /$1/$3 [R=301,L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteRule ^(af|sq|am|ar|hy|az|eu|be|bn|bs|bg|ca|ceb|ny|zh-CN|zh-TW|co|hr|cs|da|nl|en|eo|et|tl|fi|fr|fy|gl|ka|de|el|gu|ht|ha|haw|iw|hi|hmn|hu|is|ig|id|ga|it|ja|jw|kn|kk|km|ko|ku|ky|lo|la|lv|lt|lb|mk|mg|ms|ml|mt|mi|mr|mn|my|ne|no|ps|fa|pl|pt|pa|ro|ru|sm|gd|sr|st|sn|sd|si|sk|sl|so|es|su|sw|sv|tg|ta|te|th|tr|uk|ur|uz|vi|cy|xh|yi|yo|zu)/(.*)$ /wp-content/plugins/gtranslate/url_addon/gtranslate.php?glang=$1&gurl=$2 [L,QSA]
    RewriteRule ^(af|sq|am|ar|hy|az|eu|be|bn|bs|bg|ca|ceb|ny|zh-CN|zh-TW|co|hr|cs|da|nl|en|eo|et|tl|fi|fr|fy|gl|ka|de|el|gu|ht|ha|haw|iw|hi|hmn|hu|is|ig|id|ga|it|ja|jw|kn|kk|km|ko|ku|ky|lo|la|lv|lt|lb|mk|mg|ms|ml|mt|mi|mr|mn|my|ne|no|ps|fa|pl|pt|pa|ro|ru|sm|gd|sr|st|sn|sd|si|sk|sl|so|es|su|sw|sv|tg|ta|te|th|tr|uk|ur|uz|vi|cy|xh|yi|yo|zu)$ /$1/ [R=301,L]
    ### END GTranslate config ###

    is not only 403 is 404 the tham many errors

    1
    sl/sylvester-cocktail-catering-2018/
    404
    23.03.18

    2
    download/preislisten-catering/
    404
    01.04.18

    3
    da/tags/mobiler-burger-grill/
    404
    25.03.18

    4
    lieferservice/slusheis-granitor
    404
    31.03.18

    5
    pl/agentur/event-catering/messe-event-catering/messe-frankfurt/ambiente/
    404
    27.03.18

    6
    da/tags/frankfurter-buchmesse/
    404
    25.03.18

    7
    da/tags/schwarze-burgerbroetchen/
    404
    25.03.18

    8
    da/tags/mobile-cocktailbar-mieten/
    404
    25.03.18

    Plugin Author edo888

    (@edo888)

    Hi,

    Please post all your .htaccess contents, so I can check it for you. GTranslate rules are correct.

    Thanks!

    Plugin Author edo888

    (@edo888)

    Hi,

    I’m contacting to check if you have any luck unblocking gtranslate.php file. You may contact your hosting provider and ask for help, they can check your files and see what is causing the block.

    Let us know if you want us to look into your system.

    Thanks! 🙂

Viewing 12 replies - 1 through 12 (of 12 total)
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