Support » Plugin: WooCommerce Payrexx Payment Gateway » Very bad experience

  • Never again. I made a free test account for one month, and after I received an invoice from Payrexx for pay a fee of 18 francs for this free test account, even I only tried with PayPal where the payout was directly through PayPal. And during the test period I found out that payouts from Payrexx are done only end of each month for payments that are older than 1 week. That means I have to wait up to 5 weeks for payouts!! I was with Stripe before, and I will stay with Stripe. Great customer service and super fast payouts with Stripe. Everything works great with Stripe. From Payrexx I am 500% disappointed and would never use it again.

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  • Plugin Author payrexx

    (@payrexx)

    Thank you for your feedback – we are always interested in how we can improve our customer service and our platform. We understand your displeasure about the bill and ask for your understanding. We are sorry that these charges were not apparent to you.

    Can you contact us (notification@payrexx.com) so that we can find a solution together?

    Kind regards
    Your Payrexx Team

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