Support » Plugin: WHA Puzzle » Very bad

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aleksandr Chumak

    (@webhack)

    Hello!
    Tell me please. What global error do you have on the site?
    Describe in more detail your problem.
    Thank.

    Thread Starter ramikanawati

    (@ramikanawati)

    Hello Aleksandr

    I was trying yesteday your plugin on my website after i installed there was update button on the site i just click on it and my website totally disconnect and down i call support from godaddy and they inform there is huge use for ram for this plugin
    After we retrive the web i had some disscussion with godaddy to retest your plugin

    I try 3 times with your plugin and each time my hosting will be disconnect tell godaddy retrive it

    One more problem also i got from that plugin

    I was have one software was working well before i install your plugin the name for that software ( TNG )

    The TNG is totaly curpted now and my page showing now ( to many redirection )

    All of this is happen only from your plugin

    I was install serval plugin before and i never get same what happen with me with your plugin

    Please make sure everythink is working well before you sumbit it and do serval testing

    Here with my probelm on my website you will see on that page rediredt

    Thanks

    https://www.alkanawati.com/ar/%d8%a7%d9%84%d8%b9%d8%a7%d8%a6%d9%84%d8%a9/

    Plugin Author Aleksandr Chumak

    (@webhack)

    We want to tell you that our plugin is not related to any software such as (TNG) or Serval. Aft of this, this plugin will not use a large amount of RAM (it was developed within the framework of WordPress itself) and displays a picture (puzzle) only using primitive Javascript.
    Our plugin was not found on your specified page and your redirects are caused by completely different processes running on your server. Therefore, we cannot identify this problem without seeing a specific view – place the plugin on the page and review the result of the work or provide it to us.

    Thread Starter ramikanawati

    (@ramikanawati)

    how you will find page related your plugin i totally removed as when i install on the website i will have disconnect and my website will be down

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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