Support » Plugin: WooCommerce » Version 8.5.2 blew up my disgraceful site

Version 8.5.2 blew up my disgraceful site

  • pashalive

    (@pashalive)


    1 week, 1 day ago

    I loved the Woocommerce plugin, until the last update was 8.5.2. It took me a day to determine that the error was caused by woocommer until I received the message “A critical error has occurred on your website.” Today, I uploaded the backup from 10 days ago and it was fine, I updated all the plugins except Wocommerce. Those who will install it should definitely take a backup.

Viewing 1 replies (of 1 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    1 week, 1 day ago

    Hi @pashalive,

    I am sorry to hear that the 8.5.2 update crashed the site.

    Can you please share more details on the error you encountered? I’d like to review the error and see if it’s reproducible.

    Can you please share the below details?

    • System Status Report: You’ll find it at the top of the page under WooCommerce > Status > Get system report > Download for support (after you scroll down a bit). Once you have the System Status Report file, please attach it to your reply. (Please remove any sensitive information from the System Status Report).
    • The fatal error you encountered.

    Also, please feel free to contact us at Woo.com > My Account > Support and share the above details. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track.

    Looking forward to your reply!

Viewing 1 replies (of 1 total)
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