Support » Plugin: Smash Balloon Social Photo Feed » Version 6 custom templates broken

  • Resolved smerriman

    (@smerriman)


    I had a single instagram feed displaying with a custom template.

    Upon upgrading, the legacy feed reverted to a default template, breaking the layout. If I go into the settings and toggle on custom template, then save, it says ‘Error saving Feed’.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter smerriman

    (@smerriman)

    Occasionally it says ‘Feed saved successfully’, but if I reload the toggle for custom templates is off again.

    Thread Starter smerriman

    (@smerriman)

    Seems only option is to downgrade the plugin for now – based on other messages already, looks like this one needed a bit more testing!

    Wojtek

    (@zdziejowski)

    Exactly, I have the same issue. Option for the custom template is checked, but my custom template not working inside theme “theme-name/sbi/…”
    All is OK in the previous version.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @smerriman, @zdziejowski,

    Thank you for reaching out to us with your issue. I will look into this to confirm the issue and get back to you with further information as soon as possible.

    Best regards.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey all,

    Quick update here, we have identified the issue with the custom templates and we will release a minor update with a fix to this and a few other adjustments as soon as possible. Once the 6.0.1 update is out, should you have any further issues after updating please let us know.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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