Version 6.0.2 Conflict with The7 page headers

Resolved tallydigitalbiz
(@tallydigitalbiz)

1 year, 5 months ago

Page background images, h1 headlines and the breadcrumbs are no longer showing. I did a quick look around, but couldn’t see any setting that might have turned those off. It seems to be on all of the inside pages (excluding homepage).

I have identified that the new update has a conflict withe core theme for The7
https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590
This theme has over 270,000 active licenses according to Themeforest, second only to Avada, which according to your support docs also has a header conflict.

Any chance you can recommend a solution. Happy to purchase Event Calendar PRO version if that is what is required as we must post public meeting noticed, but users must be able to read / see the page and post titles as currently they are not displaying.

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

jimmycrow
(@jimmycrow)

1 year, 5 months ago

There is a header and footer conflict with the divi theme as well

Aprowler
(@aprowler)

1 year, 5 months ago

betheme all pages title turn to october 2022 other than events page

Plugin Support Abz
(@abzlevelup)

1 year, 5 months ago

Hi @tallydigitalbiz, sorry to hear about this. It seems like the page is loading properly but the template doesn’t look right. See the screen recording here.

Could you interchange the settings under Display → Default stylesheet used for events templates and Events template? Head over to Events → Settings → Display and try different settings for the page template.

See if that makes a difference and make sure that any template is not causing the issue.

Let me know how it goes.

Best,
Abz

Plugin Support Abz
(@abzlevelup)

1 year, 5 months ago

Hi @aprowler, sorry to hear about this. The issue with BeTheme is somehow related to this topic here → https://wordpress.org/support/topic/same-breadcrumbs-everywhere-when-plugin-active/#post-16152341. It would be good if you could follow this thread.

Plugin Support Abz
(@abzlevelup)

1 year, 5 months ago

Hi @jimmycrow, could you try disabling/unchecking Include events in the main blog loop, under Events → Settings → General? See if that makes a difference. Seems like this is the case with the DIVI theme.

Let me know how it goes.

Best,
Abz

jimmycrow
(@jimmycrow)

1 year, 5 months ago

I unchecked it but I’m still hesitant to update the EVENTS plugin because I’m worried it will crash the site again.

Think I’ll wait for a few more updates before I attempt that.

Plugin Support Abz
(@abzlevelup)

1 year, 5 months ago

Hi @jimmycrow, we just released The Events Calendar 6.0.4. We fixed quite a few errors in this release, and it may have solved this issue as well. Please update and let us know if you’re still seeing the issue. If so, we’ll prioritize it for an upcoming release.

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,
Abz

jimmycrow
(@jimmycrow)

1 year, 5 months ago

Hi Abz,

I ran the update and everything seems to be working correctly. Thanks!!

Plugin Support Abz
(@abzlevelup)

1 year, 4 months ago

Hi @jimmycrow, awesome! That’s good to know that it is now working on your end.

If you have some time to review, that would be amazing!
https://wordpress.org/support/plugin/the-events-calendar/reviews/

Have a great week ahead!

Best,
Abz

Plugin Support Abz
(@abzlevelup)

1 year, 4 months ago

Hey @tallydigitalbiz, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

Cheers,
Abz

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Version 6.0.2 Conflict with The7 page headers’ is closed to new replies.