Title: Version 4.2.2: big update problem
Last modified: August 24, 2016

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# Version 4.2.2: big update problem

 *  Resolved [skippy609](https://wordpress.org/support/users/skippy609/)
 * (@skippy609)
 * [11 years ago](https://wordpress.org/support/topic/version-422-big-update-problem/)
 * Hello all,
    I was updating to 4.2.2 when my browser screen went completely blank
   i.e. white. I’ve tried to go to my login page to login but again it’s completely
   blank. My site itself is still loading I just can’t login to WP. This has never
   happened with any other update. I’m not an WP expert so should I do a complete
   manual restore via FTP (site & database) or is there something else I can do?
 * More info:
    Updating from 4.2.1 Main Plugins – Akismet, Back up Buddy, Ninja 
   Forms, Typeset fonts for WP, W3 Total Cache, Wordfence, WordPress SEO, WP Optimize,
   Smushit.
 * Also using Max CDN.
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/version-422-big-update-problem/#post-6124602)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 *  Thread Starter [skippy609](https://wordpress.org/support/users/skippy609/)
 * (@skippy609)
 * [11 years ago](https://wordpress.org/support/topic/version-422-big-update-problem/#post-6124690)
 * Thank you very much James, I appreciate your help. As it turned out it was a 
   theme issue which has now been resolved.
    All the best mate.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/version-422-big-update-problem/#post-6124691)
 * You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Version 4.2.2: big update problem’ is closed to new replies.

## Tags

 * [version 4.2.2](https://wordpress.org/support/topic-tag/version-4-2-2/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/version-422-big-update-problem/#post-6124691)
 * Status: resolved

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