Version 4 preventing widgets from displaying on iPad

  • Resolved hardel

    (@hardel)


    2 years, 1 month ago

    Hello, the issue I am having is with Google chrome and iPad. By default, Chrome’s content setting requests the mobile version of the site. This is resulting in the menu on the right-hand side of the screen to not show.

    image1.jpeg

    If I select “request desktop site” in settings on chrome, it displays normally:

    image2.jpeg

    It looks like Widget Options is removing the last widget in my sidebar. The rule Widget Options creates, looks as follows:

    @media screen and (max-width: 767px) and (orientation: portrait)
    body .extendedwopts-hide.extendedwopts-mobile {
    display: none !important;
    }

    When you switch to the desktop site, the resolution isn’t triggering the above rule. I’ve briefly gone over the Widget Options settings page; I’m not seeing an option to adjust the mobile breakpoint; ideally you’d lower the resolution a bit and the rule would stop applying to your tablet view.

    Upon further testing, I reverted from version 4.04 to version 3.96 and the menu/widget shows in Chrome on iPad with Chrome’s content setting requesting the mobile version of the site.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mej de Castro

    (@mej)

    2 years ago

    Hi @hardel,

    Thanks for reaching out to us and I’m sorry to hear that you ran into an issue. We have now relayed this to our development team and we will let you know once the issue is fixed.

    Regards,
    Mej, from Widget Options Team

    Thread Starter hardel

    (@hardel)

    2 years ago

    Thank you, Mej!

    Plugin Author Mej de Castro

    (@mej)

    2 years ago

    Hi @hardel, Can you please update to the latest version of widget options and check to see if the issue is gone? If the “Son Category” is still missing on your iPad. There seems to be a floating issue. This issue sometimes occur depending on the theme being use. We do have a clearfix feature but I regret that this feature is only available on Widget Options Extended.

Viewing 3 replies - 1 through 3 (of 3 total)

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