Support » Fixing WordPress » Version 4.9.7

  • I tried to update WP 4.9.6 to version 4.9.7.

    The Update appeared to work, but the screen says “Welcome to WordPress 4.9.6”.

    The first item under the heading “Maintenance and Security Releases” says “Version 4.9.7 addressed some security issues and fixed 17 bugs”.

    It sure is strange that the Update to 4.9.6 mentions 4.9.7.

    Does anyone have any idea what is going on?

    What would prevent the upgrade to 4.9.7?

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Moderator Steve Stern


    Support Team Volunteer

    On dashboard->updates, click the button to reinstall 4.9.7. Maybe a file got missed.

    Thanks for your response.

    I’ve retried to update to 4.9.7 many times over many days…but the Dashboard still says I’m at 4.9.6.

    I then get an email that says the site was updated automatically and I don’t need to do anything more…but, as I just noted, the Dashboard says I’m still at 4.9.6.

    Moderator t-p


    Check the following file for WP version:

    What does it say?

    I don’t know how to do that.

    Where do I look?

    Moderator t-p


    Access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-includes/version.php

    I will ask the System Manager to do this.

    What should I expect to find?

    Moderator t-p


    version.php file includes the WP version number.

    Check and what is it?

    Moderator Jose Castaneda



    My first question that popped to mind was: where in the dashboard does it still say 4.9.6?

    The next one was: Have you cleared all caches?

    At the top of the screen to the right of the word “Dashboard”, it says WordPress 4.9.7 is available! Please update now.

    In the “At A Glance” box it says WordPress 4.9.6 is running Twenty Twelve theme…with the button to Upgrade to 4.9.7.

    Regardless of whether I click on the top “Upgrade” or the “Upgrade” in the At A Glance, I get an announcement that says “Welcome to WordPress 4.9.6….but the announcement mentions the problems and bugs fixed in 4.9.7.

    Lastly, I am receiving a note every few days from the server saying WordPress was upgraded to 4.9.7 automatically.

    All very confusinng.

    Moderator t-p


    Did you get chance to check the WP version at /wp-includes/version.php

    Moderator t-p


    I have not yet been able to check the WP verson at /wp-includes/version.php

    What does Wordfence have to with the WP version?

    Many thanks to everyone who offered excellent suggestions on how to solve the issue.

    It appears that clearing cache and browsing history resolved the problem.

    Again, many thanks.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Version 4.9.7’ is closed to new replies.