Support » Plugin: Formidable Form Builder - Contact Form, Survey & Quiz Forms Plugin for WordPress » Version 4.03.06 strips all theme CSS from forms

  • Resolved typeless

    (@jbalyo)


    Installed version 4.03.06 today and noticed that ALL theme CSS (Divi in this case) is stripped from every form.

    Is this intentional? How can we override this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Njones35

    (@njones35)

    Hi there,

    Thanks for reaching out to us today. I am happy to help.

    We have not made any plugin changes that would affect styling, and we have not had any similar reports from other users – so the first step in troubleshooting this would be to clear any cache on your site (From cache/optimization/minify plugins).

    Also, could you clear your browser cache, and if you use a service like CloudFlare, could you also clear the cache there and see if that helps.

    Another thing to check is on the Formidable > Styles page. Under the “General” tab please ensure that the “Override the styling” checkbox is NOT checked.

    If you need further assistance with this could you please open a ticket in our helpdesk as you will receive faster responses there: https://formidableforms.com/new-topic/

    Thread Starter typeless

    (@jbalyo)

    @njones35 Thank you for the reply. It turns out we had the “Override the styling” option checked after all. Maybe it hadn’t affected us in earlier versions because of the CSS sanitization bug fixed in this version?

    At any rate, that solved the problem – thanks again!

    Thread Starter typeless

    (@jbalyo)

    Well, I thought this was resolved, but it seems the effect was temporary.

    So, toggling “Override the styling” off fixes the form styles – until I walk away. Then, toggling it back on fixes the form styles – until I walk away.

    I assure you that I am clearing cache (server/plugins/browser/hdd) between each step to ensure that I’m loading the very latest version each time. It just randomly decides to break (and then stay broken) until a setting is toggled once again. Frustrating.

    Whenever the error starts occurring, the console reports something about receiving a code 400 when trying to load admin-ajax.php

    Downgraded to 4.03.05 and everything works perfectly again. This is only a problem in 4.03.06.

    Plugin Support Njones35

    (@njones35)

    Could you please open a ticket in our helpdesk with this question: https://formidableforms.com/new-topic/

    If admin-ajax.php is being blocked there is usually either a code clash or a security plugin preventing some Formidable files from being written during install.

Viewing 4 replies - 1 through 4 (of 4 total)
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