People... please quit marking the plugin as broken. If you are having troubles.. please message me.
1. If some of the buttons are not visible.. then it's because the "show/hide kitchen sink" button is enabled. Click the button.. and the 2nd row of the editor will expand into view. This is NORMAL WP behavior for the "show/hide kitchen sink" button.
2. If the popup windows are not showing... it's because you need to MANUALLY empty your browser cache. If you don't know how... Google is your friend.
The plugin is not broken... I use it across three test sites.. and actively monitor it's performance across multiple installations.