Hello Ana,
If you have updated from version 2.6 to 2.6.1 then this issue was there, which we have fixed in Version 2.6.4.
It can be specific issue at your site. can you please send us temporary admin access details to our support mail address support[at]slidervilla[dot]com.
Thank you!
Best Regards,
Rahul
Hello,
I’ve updated from version 2.6.4 to 2.6.5.
ok, I send you temporary admin access.
Thanks,
Hello Ana,
Please follow the steps,
Go to FTP => wp-content => plugins =>
- Delete smooth-slider folder
- Download new copy of smooth-slider from WordPress and upload it in plugins folder.
Do not delete the Smooth Slider plugin from Admin => Plugins dashboard. In that case you will lose all the settings and slides added to the slider. Just delete the files thru FTP.
Let me know in case of any issue.
Thank you!
Best Regards,
Rahul
Hello,
I’ve done the steps:
1.- Deleted smooth-slider folder via ftp
2.- Uploaded new copy of smooth-slider 2.6.5 via ftp
But settings page still not showing.
Thanks for your interest,
Anna
Have you received email with admin access?
Hello Anna,
Yes, We have received your email with access details. But we don’t have access to edit.
I kindly request you to send either FTP access or edit access for smooth-slider so that we can look at what exactly happening.
Thank you!
Regards,
Rahul
Hi,
No solution?
Please, can you tell me if do you need ftp and admin access anymore?
If don`t, I’ll delete these access.
Thanks,
Hello Anna,
We are currently working on issue. We will fix it ASAP.
Thanks for your patience!
Regards,
Rahul
Hi Anna,
We have resolved the issue.
The issue was causing because of custom skin “quadrat” which you have created. We have added settings.php file inside quadrat directory.
Thank you!
Best Regards,
Rahul
Great!
Thanks!
What’s wrong in custom skin “quadrat”?
Thank you very much for your time!!
Hello Ana,
When you create new skin other than sample, You need to create settings.php inside that skins folder. Similar you can find in default skin and change name of default array with name of newly created skin. This file is required. You also need to change the function names in functions.php.
Kindly spare some time and give a positive rating to Smooth Slider plugin on repository.
Thank you!
Best Regards,
Rahul
Hello,
I’ve seen settings.php inside new skin folder. So I’ve to change:
global $default_settings_default;
$default_settings_default = array(
for:
global $default_settings_newskin;
$default_settings_newskin= array(
Is it right?
On the other hand, do you mean functions.php in css/skins/default directory?
Which names I need to change?
Please, can you detail instructions?
Thank you!
Best Regards,
Ana
Hi Ana,
To create new skin in Smooth Slider you have to create folder inside smooth-slider=> css => skins folder with your skin name, and inside that 3 files are necessary i.e. functions.php, settings.php and style.css
In functions.php file you have to create all function and array name with your skin name.
for exampale, in default skin functions are like
function smooth_post_processor_default
you need to change function name with your skin name(replace default) like,
function smooth_post_processor_newskin
if you are taking reference from default skin’s functions.php then only change name “default” with your skin name.
In settings.php you need to change array name. It should with your skin name(you have done correctly in above example).
Let me know if it helps,
Thank you,
Regards,
Sagar.
Hi,
Thanks for your explanation I’m gonna try it.
But now it’s working fine.
Thanks for solve the issue!
