Support » Plugin: WooCommerce Customizer » Version 2.6.0 breaks mobile design

Version 2.6.0 breaks mobile design

  • Enrique J. Ros

    (@enriquejros)


    11 months, 1 week ago

    Hi, updating to new version 2.6.0 breaks the styles in the mobile version. A rollback to 2.5 gets everything ok again.
    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author SkyVerge

    (@skyverge)

    11 months ago

    Hi Enrique,

    Thanks so much for dropping us a line here! Iā€™m happy to help out. šŸ™‚

    Would you please let me know which theme you’re using when you see a broken mobile theme? Additionally, would you please be able to try out TwentySeventeen as a theme and let me know if the issue still occurs?

    Screenshots of the 2.5 versus the 2.6 behavior would also be greatly appreciated.

    Thanks very much!

    Julie šŸ™‚

    Enrique J. Ros

    (@enriquejros)

    11 months ago

    Thanks for your kind response. The issue is on the products lists (https://www.bunkermusik.com/music/) just in the mobile version, in PC everything is working fine with both versions. The theme in use is Croma (http://irontemplates.com/#croma). You can see the screenshots here(2.5 at left, 2.6 at right): https://ibb.co/kSDAto

    Many thanks

    Plugin Author SkyVerge

    (@skyverge)

    10 months, 4 weeks ago

    Hi Enrique,

    Thanks so much for the screenshots! Did you happen to get a chance to try this out with a default theme, such as TwentySeventeen or the WooCommerce Storefront theme? Screenshots of 2.5 vs 2.6 with either of those themes enabled would also be very helpful here.

    Thank you!

    Julie šŸ™‚

    Enrique J. Ros

    (@enriquejros)

    10 months, 3 weeks ago

    Hi Julie

    To change the theme prevents products to be shown properly, since its a theme made specialy to show products as sound tracks (the store sales sound files). But take this into account: the theme is the same before and after updating WooCommerce Customizer, which is the only change that causes the layout breaks.

    Thanks again.

    Plugin Author SkyVerge

    (@skyverge)

    10 months, 3 weeks ago

    Hey Enrique,

    I definitely understand that changing your theme can drastically alter the way that products can be shown. However, it’s regrettably necessary for full troubleshooting.

    If you need to set up a staging site to do your testing, you can use the free WP-Staging plugin:

    https://wordpress.org/plugins/wp-staging/

    Please do keep me posted here!

    Thanks so much,

    Julie šŸ™‚

Viewing 5 replies - 1 through 5 (of 5 total)
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