Support » Plugin: All in One SEO Pack » Version 2.4 Broke My Sitemap

  • Resolved Nick M.

    (@nick-m)



    Hello,

    I also installed today’s 2.4 update, and upon doing so my sitemap no longer loads too. When I click to view my sitemap, it says:

    “XML Parsing Error: no root element found
    Location: http://mysite.com/sitemap.xml
    Line Number 1, Column 1:”

    I’ve deleted cache and also tried resetting my sitemap’s settings to the defaults without any results. When I tried to check my sitemap via Google Search Console I also recieved an error. It says:

    “We encountered an error while trying to access your Sitemap. Please ensure your Sitemap follows our guidelines and can be accessed at the location you provided and then resubmit… Network unreachable: HTTP Error: 500”

    Thank you,
    Nick

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    I’m marking this as resolved, as it’s a duplicate of the github issue you also created. https://github.com/semperfiwebdesign/all-in-one-seo-pack/issues/1200

    bobsled

    (@bobsled)

    I have the same issue. Sitemap is now returning errors on Webmaster Tools.

    Parsing error
    We were unable to read your Sitemap. It may contain an entry we are unable to recognize. Please validate your Sitemap before resubmitting.
    1
    line 2617
    Sep 29, 2017

    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Hi @bobsled, thank you for reporting this.
    So far we’ve been unable to reproduce this issue. Can you check your apache logs for any errors?

    bobsled

    (@bobsled)

    I have checked, and all nine of my sites result in the same error. The sitemap pages won’t load. I have switched to another xml sitemap plugin to check, and it works fine. Good luck with finding the problem.

    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Hi @bobsled, thank you for reporting this.
    So far we’ve been unable to reproduce this issue. Can you check your apache logs for any errors?
    Unfortunately we can’t fix what we can’t reproduce. Any additional information would be extremely helpful, such as hosting company, errors in your apache log, other plugins installed, etc.

    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    After initial testing, we’ve determined that this is most likely a memory issue. We’ll have a release soon that optimizes memory usage, but we recommend taking the following steps in the meantime:

    1) In the XML Sitemap module, enable the Sitemap Indexes option, then enable paginate sitemap indexes. In “Maximum Posts Per Sitemap,” choose a low enough number that you don’t run out of memory and your sitemap works. It may be 1,000 or it may be 10,000.

    2) Increase PHP memory to 256 or even 512 https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Either of these should fix it.

    bobsled

    (@bobsled)

    Tried this, but after looking okay for a while, Google returned parsing errors.

    Parsing error
    We were unable to read your Sitemap. It may contain an entry we are unable to recognize. Please validate your Sitemap before resubmitting.
    1
    Sitemap: http://www.whizbuzzbooks.com/sitemap_post.xml.gz
    line 2404
    Sep 29, 2017

    • This reply was modified 1 year ago by  bobsled.
    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    It looks like you’re not using All in One SEO Pack for your sitemap. In order for us to take a look, you need to re-enable AIOSEOP’s sitemap.
    Please note that any temporary disruption to your sitemap is unlikely to negatively affect your SEO. (ie: Google doesn’t drop you from the rankings because there’s a sitemap glitch.)

    bobsled

    (@bobsled)

    Yes, I’m using AIOSEO, but I tried another plugin quickly to check. So it might have been cached. I’m seeing AIOSEO sitemap here: https://www.whizbuzzbooks.com/sitemap.xml

    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Ok thanks, we’re looking into it now. Please keep it up. We’re working on getting a fix out asap.

    bobsled

    (@bobsled)

    I’ve been using AIOSEO for years, and years, so I’m not going anywhere else! Thanks for reacting so quickly.

    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Thank you for the kind words. 🙂
    We’re still unable to reproduce this issue. So that we can look into this better and get a fix out quickly for you, please contact us here and reference this thread: https://semperplugins.com/contact/

    EntBuddha

    (@entbuddha)

    Michael,

    I’ve replied to the contact form, but my issue is like Bobsled’s now. The sitemap will render with the indexing option toggled and 5000 per index, but google has parsing issues with it. Based on the other support requests coming in it appears that this is a glitch after all. I’ve updated my original thread, but I’m getting posts from others with the same issue, so that’s why I’m replying here. My post https://wordpress.org/support/topic/version-2-4-broke-sitemap/

    mission500

    (@mission500)

    I have the same issues on two sites.
    Sitemap broken and (this was the first issue I noticed) the auto-generated meta description is missing.

    Now I’m back on 2.3.16 which is OK.

    Plugin Author Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @mission500

    We’ll have a release soon that resolves this, but we recommend taking the following steps in the meantime:

    1) In the XML Sitemap module, enable the Sitemap Indexes option, then enable paginate sitemap indexes. In “Maximum Posts Per Sitemap,” choose a low enough number that you don’t run out of memory and your sitemap works. It may be 1,000 or it may be 10,000.

    2) Increase PHP memory to 256 or even 512 https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Viewing 15 replies - 1 through 15 (of 20 total)
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