Support » Plugin: Site Search 360 » Version 2.1.1 update broke functionality

  • Resolved mxmcreation

    (@mxmcreation)


    After update to version 2.1.1 search stopped working and can’t initialize.
    Console throws error: Loading failed for the <script> with source “https://js.sitesearch360.com/plugin/bundle/.js?integration=wordpress&integrationMode=full”.

    Had to downgrade back to previous version for meanwhile.

    Any ideas how to fix?

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author dsky

    (@dsky)

    Hi @mxmcreation,

    my apologies for the inconvenience.

    Could you please share your domain with us (you can also reach out via mail@sitesearch360.com if you don’t want to post it here)? That would help us a lot when investigating the issue.

    Plugin Author dsky

    (@dsky)

    Hi @mxmcreation,

    we’ve investigated the issue and have published a fix (2.1.3). Can you please confirm this fixes the issue for you?

    Nevertheless, the root cause for this problem seems to be an outdated authentication of your plugin, could you log out and log in again on the Dashboard page? This will ensure all features work as expected after the upgrade.

    Thread Starter mxmcreation

    (@mxmcreation)

    Hi @dsky,

    Yes, it’s now fixed the issue in 2.1.3 and all is working as expected.

    Thanks for your prompt help;-)

    Plugin Author dsky

    (@dsky)

    Awesome, thank you so much for reporting this!

Viewing 4 replies - 1 through 4 (of 4 total)
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