Support » Plugin: Jigoshop » version 1.9.2 -> blank screen

  • Resolved kalamataoliva

    (@kalamataoliva)


    Hello Jigoshop team,

    when I upgraded to 1.9.0 or 1.9.2 as a result I got a blank white screen both at my localhost (MAMP 5.5.3 / 4.0.6) and online (PHP 5.3). A restore (1.8.6) managed to get the site online again.

    The theme is Spun. Unfortunately, I cannot see any error msg, only a blank screen.

    Have you had the same result in other cases? Can you please assist?

    Thank you.
    Peri

    http://www.kalamataoliva.com

    https://wordpress.org/plugins/jigoshop/

Viewing 8 replies - 1 through 8 (of 8 total)
  • OptArt

    (@optart)

    Hi kalamataoliva,
    can you see php error log to see what’s behind the blank screen?
    or try enabling in wp-config debug mode? (define(‘WP_DEBUG’, false);)

    kalamataoliva

    (@kalamataoliva)

    Thank you for the quick feedback.
    This is the error msg after enabling debugging:

    Fatal error: Class ‘jigoshop_payment_gateway’ not found in /Users/PerIPan/Documents/webhtdocs/wp-content/plugins/jigoshop_sisow/sisow/base.php on line 3

    How do you think I can get the site up and running so that I can de-activate sisow?

    kalamataoliva

    (@kalamataoliva)

    and this this the content of base.php

    <?php
    class SisowBase extends jigoshop_payment_gateway
    {
    function __construct()
    {

    OptArt

    (@optart)

    it seems it’s error within that plugin – change plugin folder name to disable it automatically, then enable jigoshop 1.9.2, then try enabling again sisow. if it won’t help – let me know and we’ll se what we can do with sisow plugin (it’s going to be redeveloped soon)

    kalamataoliva

    (@kalamataoliva)

    OK, I changed the folder name and ‘voila’, the site is back. Although not urgent, it would be nice to fix.

    I tried to re-enable Sisow iDeal and I got the following:
    Fatal error: Class ‘SisowBase’ not found in /Users/PerIPan/Documents/webhtdocs/wp-content/plugins/jigoshop_sisow/jigo_ideal.php on line 15

    Thank you very much for the support.

    kalamataoliva

    (@kalamataoliva)

    I tried again and it seems to be working.
    Thank you very much, I will resolve the post!
    (and this was my very first)

    Just one note to keep in mind for the next release, the Coupon option
    Free shipping -> Show the Free Shipping method on the Checkout with this enabled.

    Does not make any difference. Even when used, the Free Shipping is available.

    OptArt

    (@optart)

    Thanks for notification, we will check it out

    Plugin Author Jigoshop Support – Eric

    (@jigoshop-support)

    Hi kalamataoliva,

    In your last post, do you refer to Access Coupon plugin settings?

Viewing 8 replies - 1 through 8 (of 8 total)
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