Support » Plugin: Jigoshop » version 1.9.2 -> blank screen

  • Resolved kalamataoliva


    Hello Jigoshop team,

    when I upgraded to 1.9.0 or 1.9.2 as a result I got a blank white screen both at my localhost (MAMP 5.5.3 / 4.0.6) and online (PHP 5.3). A restore (1.8.6) managed to get the site online again.

    The theme is Spun. Unfortunately, I cannot see any error msg, only a blank screen.

    Have you had the same result in other cases? Can you please assist?

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi kalamataoliva,
    can you see php error log to see what’s behind the blank screen?
    or try enabling in wp-config debug mode? (define(‘WP_DEBUG’, false);)

    Thank you for the quick feedback.
    This is the error msg after enabling debugging:

    Fatal error: Class ‘jigoshop_payment_gateway’ not found in /Users/PerIPan/Documents/webhtdocs/wp-content/plugins/jigoshop_sisow/sisow/base.php on line 3

    How do you think I can get the site up and running so that I can de-activate sisow?

    and this this the content of base.php

    class SisowBase extends jigoshop_payment_gateway
    function __construct()

    it seems it’s error within that plugin – change plugin folder name to disable it automatically, then enable jigoshop 1.9.2, then try enabling again sisow. if it won’t help – let me know and we’ll se what we can do with sisow plugin (it’s going to be redeveloped soon)

    OK, I changed the folder name and ‘voila’, the site is back. Although not urgent, it would be nice to fix.

    I tried to re-enable Sisow iDeal and I got the following:
    Fatal error: Class ‘SisowBase’ not found in /Users/PerIPan/Documents/webhtdocs/wp-content/plugins/jigoshop_sisow/jigo_ideal.php on line 15

    Thank you very much for the support.

    I tried again and it seems to be working.
    Thank you very much, I will resolve the post!
    (and this was my very first)

    Just one note to keep in mind for the next release, the Coupon option
    Free shipping -> Show the Free Shipping method on the Checkout with this enabled.

    Does not make any difference. Even when used, the Free Shipping is available.

    Thanks for notification, we will check it out

    Plugin Author Jigoshop Support – Eric


    Hi kalamataoliva,

    In your last post, do you refer to Access Coupon plugin settings?

Viewing 8 replies - 1 through 8 (of 8 total)
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