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Jigoshop
[resolved] version 1.9.2 -> blank screen (9 posts)

  1. kalamataoliva
    Member
    Posted 11 months ago #

    Hello Jigoshop team,

    when I upgraded to 1.9.0 or 1.9.2 as a result I got a blank white screen both at my localhost (MAMP 5.5.3 / 4.0.6) and online (PHP 5.3). A restore (1.8.6) managed to get the site online again.

    The theme is Spun. Unfortunately, I cannot see any error msg, only a blank screen.

    Have you had the same result in other cases? Can you please assist?

    Thank you.
    Peri

    http://www.kalamataoliva.com

    https://wordpress.org/plugins/jigoshop/

  2. OptArt
    Member
    Plugin Author

    Posted 11 months ago #

    Hi kalamataoliva,
    can you see php error log to see what's behind the blank screen?
    or try enabling in wp-config debug mode? (define('WP_DEBUG', false);)

  3. kalamataoliva
    Member
    Posted 11 months ago #

    Thank you for the quick feedback.
    This is the error msg after enabling debugging:

    Fatal error: Class 'jigoshop_payment_gateway' not found in /Users/PerIPan/Documents/webhtdocs/wp-content/plugins/jigoshop_sisow/sisow/base.php on line 3

    How do you think I can get the site up and running so that I can de-activate sisow?

  4. kalamataoliva
    Member
    Posted 11 months ago #

    and this this the content of base.php

    <?php
    class SisowBase extends jigoshop_payment_gateway
    {
    function __construct()
    {

  5. OptArt
    Member
    Plugin Author

    Posted 11 months ago #

    it seems it's error within that plugin - change plugin folder name to disable it automatically, then enable jigoshop 1.9.2, then try enabling again sisow. if it won't help - let me know and we'll se what we can do with sisow plugin (it's going to be redeveloped soon)

  6. kalamataoliva
    Member
    Posted 11 months ago #

    OK, I changed the folder name and 'voila', the site is back. Although not urgent, it would be nice to fix.

    I tried to re-enable Sisow iDeal and I got the following:
    Fatal error: Class 'SisowBase' not found in /Users/PerIPan/Documents/webhtdocs/wp-content/plugins/jigoshop_sisow/jigo_ideal.php on line 15

    Thank you very much for the support.

  7. kalamataoliva
    Member
    Posted 11 months ago #

    I tried again and it seems to be working.
    Thank you very much, I will resolve the post!
    (and this was my very first)

    Just one note to keep in mind for the next release, the Coupon option
    Free shipping -> Show the Free Shipping method on the Checkout with this enabled.

    Does not make any difference. Even when used, the Free Shipping is available.

  8. OptArt
    Member
    Plugin Author

    Posted 11 months ago #

    Thanks for notification, we will check it out

  9. Jigoshop Support
    Member
    Plugin Author

    Posted 11 months ago #

    Hi kalamataoliva,

    In your last post, do you refer to Access Coupon plugin settings?

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