Support » Plugin: MailPoet - emails and newsletters in WordPress » Versie: 3.37.3 causes purple screen when opening mails

  • Peter Smits

    (@psmits1567)


    Hi

    After updating to Versie: 3.37.3 I get a purple screen when trying to open an existing email. This one was created and save but not sent away.
    Also all the old mails cannot be opened again !!!!!
    No errors within the WorPress logging!!
    Please urgent fix is needed !
    Regards,
    Peter

Viewing 4 replies - 1 through 4 (of 4 total)
  • Peter Smits

    (@psmits1567)

    Hi

    Tested on a different site, there it works with the same version
    I installed the previous version, same problem exists
    Then I removed the plugin and reinstalled it again
    Same result it ends in a purple screen if I open an email
    Any suggestions to find the problem ?

    Peter Smits

    (@psmits1567)

    Hi

    Switching to using Chrome does not make a difference
    But now I noticed the following errors
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined index: blocks in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Blocks/Renderer.php on line 38
    [11-Oct-2019 13:03:53 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Blocks/Renderer.php on line 38
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined offset: 0 in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/ColumnsHelper.php on line 34
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined index: blocks in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Blocks/Renderer.php on line 43
    [11-Oct-2019 13:03:53 UTC] PHP Warning: Invalid argument supplied for foreach() in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Blocks/Renderer.php on line 43
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined index: blocks in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/Renderer.php on line 14
    [11-Oct-2019 13:03:53 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/Renderer.php on line 14
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined index: blocks in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/Renderer.php on line 54
    [11-Oct-2019 13:03:53 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/Renderer.php on line 54
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined offset: 0 in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/ColumnsHelper.php on line 34
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined offset: 0 in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/ColumnsHelper.php on line 38
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined offset: 0 in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/ColumnsHelper.php on line 46
    [11-Oct-2019 13:03:53 UTC] PHP Notice: Undefined index: styles in /www/wp-content/plugins/mailpoet/lib/Newsletter/Renderer/Columns/Renderer.php on line 61

    So something seems broken on this installation !
    Please advice

    Peter Smits

    (@psmits1567)

    Hi

    Further investigation revealed the following error in chrome
    Error: Block type not supported: automatedLaContentLayout
    at r.oe.getBlockTypeModel (newsletter_editor.ee5dbc31.chunk.js:8)
    at newsletter_editor.ee5dbc31.chunk.js:8
    at Function.y.map.y.collect (mailpoet.ee5dbc31.chunk.js:13)
    at r.parse (newsletter_editor.ee5dbc31.chunk.js:8)
    at r.set (admin_vendor_chunk.ee5dbc31.chunk.js:63)
    at r.add (admin_vendor_chunk.ee5dbc31.chunk.js:63)
    at reset (admin_vendor_chunk.ee5dbc31.chunk.js:63)
    at r.t.Collection (admin_vendor_chunk.ee5dbc31.chunk.js:63)
    at new r (admin_vendor_chunk.ee5dbc31.chunk.js:63)
    at r.parse (newsletter_editor.ee5dbc31.chunk.js:8)
    Maybe this is a better indication where the problem lies
    We do not use Gutenberg as editor

    Peter Smits

    (@psmits1567)

    Hi

    Latest info about this problem, it appears that all my own created emails are no longer working!!
    After creating a new template from one of the examples of mailpoet, I can save and reopen the mails
    Regards,
    Peter

Viewing 4 replies - 1 through 4 (of 4 total)
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