Hi, @dblii
Thanks for your review.
We’d be glad to discuss any technical difficulties in support threads.

To briefly answer your concern, if after disconnecting the page from the plugin you see a chat widget – this loading from cache.

Currently, your website has no chat plugin, this is how it looks to a visitor https://monosnap.com/file/ZA9v6ZJEQEOz6M4HorNbojdn8NMtSo

We’d be glad if you can reconsider your review and re-star it
For help inquiries email us at support@mobilemonkey.com or start a support thread