Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Verifying email – Woocommerce checkout

  • Resolved rweiss23

    (@rweiss23)


    I see you’re validating email addresses and I have that enabled. But, when I go to checkout, I don’t see any check happening. I can submit my order and no error message appears.

    Please explain how this works, or if it works in WCommerce?

    Thanks,
    Roger

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, Roger

    Yes, CleanTalk plugin protects WCommerce.

    Please, make sure that the followed options are enabled in plugin settings:
    https://cleantalk.org/help/wordpress-plugin-settings#WooComm_check

    Also be sure that you’re doing tests when you’re not logged as an admin.

    Thank you.

    Thread Starter rweiss23

    (@rweiss23)

    I am logged out
    Entered email: example@example.com
    checked “show links to check email, IPs for SPAM” in settings

    But, I see no validation or little icon near email address field.
    Could you please try it and let me know what you find?
    Just pretend to buy something (but don’t buy it). This is our test system, so you’re pretty safe here.
    Thanks,
    Roger

    Plugin Support amagsumov

    (@amagsumov)

    The email validation is running not when you’re entering the email address but when you’re submitting the form. If the email isn’t real you’ll get the notice when you try to submit the form.

    Thread Starter rweiss23

    (@rweiss23)

    Thank you for the clarification.
    I submitted the form, but it did not catch the bad email (rogee@bostonweb.cdm)
    Its obviously not valid

    What am I missing?

    Roger

    Plugin Support SergeM

    (@serge00)

    Please, copy-paste your question about the CleanTalk account and service here in our private Ticket System:
    https://cleantalk.org/my/support/open

    This way we will know your CleanTalk profile and could check everything that is required.

    WordPess.org Support Forum is for plugins only, not the service.

    Plugin Support alexandergull

    (@alexandergull)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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