Support » Plugin: Free SSL Certificate for WordPress - SSL Zen » Verifying domain ownership failed

  • Resolved boggle

    (@boggle)


    I created the verification folders and downloaded the verification file and uploaded it to the folders, I click on verify and it opens another window with the verification code on it but when I click next I get the following error:

    Verifying domain ownership failed. Please check that the files listed below are uploaded to “webroot/.well-known/acme-challenge/” directory.

    The page I need help with: [log in to see the link]

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  • Plugin Author Sagar Patil

    (@sslzen)

    Hello,

    I was not able to reproduce this behavior on our server. Can you open a support ticket here with more details? https://sslzen.com

    Hello,
    After I installed Plugin named “Free SSL Certificate for WordPress – SSL Zen” I started with verifying domain ownership.
    First I created folders ‘.well-known/acme-challenge’ in public_html/ and uploaded files (File 1 and File 2) to acme-challenge folder.
    After that, I tried to Verify them by clicking on “Verify” buttons next to “Download File 1” and “Download File 2” buttons.
    When I press the first “Verify” button, my homepage is opening in a new tab.
    The same thing happens when I press on the second “Verify” button.
    The next step was clicking on the “Next” button but there is “Verifying domain ownership failed. Please check that the files listed below are uploaded to “webroot/.well-known/acme-challenge/” directory.” message appeared.

    How to resolve this issue?

    Thanks

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