Support » Plugin: WooCommerce » Verify your email address (

  • Resolved goodigital



    I bought a plugin on Woocommerce.
    I need the support but in my account, in the surpport tab, I have this message: “In order to access this section of your account please verify your email address.
    If you have already confirmed your email address, please log out of and then login again. If you still need to confirm your email, we sent you an email to verify your email address when you signed up. You can try searching for an email from to find it.

    But the link points to:

    So the validation email doesn’t go out and I don’t have access to support.

    Can you help me ?

    • This topic was modified 3 months, 1 week ago by Yui. Reason: email removed

    The page I need help with: [log in to see the link]

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  • Plugin Support abwaita


    Hi @goodigital,

    Important: Just to highlight, by forum guidelines, kindly do not post your email on the forums. Note that the forums are public. See if you can edit your post to remove the email.

    Regarding the account issue, kindly contact us via the contact page:
    Select I need help with my account or with a product I purchased on
    Then Need something else? Contact us!

    You can do this in an incognito/private window.


    Plugin Support abwaita


    This thread has been inactive for a bit, so I’m marking this thread as resolved. Hopefully, you were able to create a ticket with us.

    If you have further questions, please feel free to open a new topic.


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