Verify URL 500 – HTTP/2.0 500

  • haukur1982

    (@haukur1982)


    6 years, 7 months ago

    Hello,

    I just discovered PowerPress and it looks really good. I post videos on Facebook and YouTube on regular bases and I figured I should make video podcasts too and have them on iTunes. I already have Amazon S3 for our web store so I wanted to use it and CloudFront to host the videos for the podcast.

    My website is hosted on Liquid Web and I use CloudFlare but the media is in a S3 bucket that is set to public. I have tried both using the link from the bucket and from CloudFlare. I have tried using http and https… I always get this error “500 – HTTP/2.0 500” when I try to verify the URL.

    [video src="https://d3m9ihxmxyq1er.cloudfront.net/2017-0624-Our-Coming-Deliverance-PKD-SLS.m4v" /]

    [video src="https://s3-us-west-2.amazonaws.com/mediarevival/2017-0624-Our-Coming-Deliverance-PKD-SLS.m4v" /]

    I have tried to search the forum and the web but I can not figure this our.

    Anything obvious that I am missing?

    Thank you!
    Hawk

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter haukur1982

    (@haukur1982)

    6 years, 7 months ago

    I decided to load the file to my web host server and I get the same error. So its not related to Amazon S3. I do use CloudFlare so I am wondering of that could have anything to do with it.

    I would love to hear if somebody has some input.

    Plugin Support Shawn

    (@shawnogordo)

    6 years, 7 months ago

    I had no trouble verifying this media file URL on my test site:
    [video src="https://d3m9ihxmxyq1er.cloudfront.net/2017-0624-Our-Coming-Deliverance-PKD-SLS.m4v" /]

    When you add the media file URL to the Podcast Episode box, are you copying it just like it is above, with the full URL and no extra code?

    Plugin Author Angelo Mandato

    (@amandato)

    6 years, 7 months ago

    Hello @haukur1982,

    Can you reply to the media URL?

    CloudFlare can block HEAD requests, so it may be that is what is causing the 500 error. HEAD requests are required for iTunes. IF this is the case I would suggest not hosting your podcast feed, itunes images and media on the server that passes through CloudFlare, or re-configure cloudflare to allow HEAD requests (if that is possible).

    CloudFlare is on the list of services to avoid with hosting podcast media: https://create.blubrry.com/manual/internet-media-hosting/

    Plugin Author Angelo Mandato

    (@amandato)

    6 years, 7 months ago

    I just tested https://d3m9ihxmxyq1er.cloudfront.net/2017-0624-Our-Coming-Deliverance-PKD-SLS.m4v and this is hosted at “CloudFront”, which should be ok. Sorry it is confusing but CloudFront and CloudFlare are 2 different services, totally missed that, completely my fault.

    The “500 – HTTP/2.0 500” may be an indication of the problem. CURL on your web server should be using HTTP/1.1 not 2.0, but I cannot be for certain, newest versions of PHP may now default to 2.0 first then down grade to 1.1 then 1.0. What version of PHP is on your server currently?

    Thread Starter haukur1982

    (@haukur1982)

    6 years, 7 months ago

    Thanks for getting back with me, I really appreciate that. It looks like my server is running PHP version: 5.6.30. So I am assuming the problem is that my website “media.revial.org” that is using “CloudFlare” for DNS is the problem.

    @shawnogordo I was copying the media url just like the above.

    So I cannot use a WordPress Site that uses “CloudFlare” to generate RSS feed, right?

    Thanks again!

    Thread Starter haukur1982

    (@haukur1982)

    6 years, 7 months ago

    I just made a new WordPress installation on my server with a new domain and the media verified successfully. So the “CloudFlare” was the problem. Thank you for all the time and help.

    Plugin Support Shawn

    (@shawnogordo)

    6 years, 7 months ago

    Glad to see you were able to find the source of the problem!

    If you’ve found the support we’ve provided here to be of value, please consider leaving a review for PowerPress.

    These reviews help us with future development of the plugin, and we’d really appreciate it!

Viewing 7 replies - 1 through 7 (of 7 total)
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