Support » Plugin: WP Mail SMTP by WPForms » Verify if it’s going to work before puchasing

  • I use Google Suite, BlueHost, and WP-Forms. I also use other form plugins at the moment but plan to resort to Caldera. After setting up Google API and going through the process of allowing my domain access to my Google account I kept getting an error involving Mod_Security. I contacted my host provider and they whitelisted the plugin and disabled mod_security. It still didn’t work. I contacted them 3 times regarding this that led to no solutions. No one could help me and just kept pointing in different directions. I found Post-Smtp that is working fine for all 3 of my form plugins.

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  • Plugin Support Jess Quig

    (@jquigam)

    Hi hctortga1,

    I’m sorry to hear that you ran into so many issues during the setup process. We’ll always do our best to get issues resolved as efficiently as possible, but in rare cases there are unusual issues that can require more extensive troubleshooting, potentially even with both our team and a hosting provider. I definitely understand any frustration with that, and we’re continually working with hosting providers to try and help make this process smoother for everyone involved.

    I apologize that we weren’t able to get this sorted for you, though I’m glad to hear you found a solution that works well on your site. We hope you’ll consider giving us another shot down the road!

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