Title: verification required problem
Last modified: April 2, 2024

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# verification required problem

 *  [kombajn88](https://wordpress.org/support/users/kombajn88/)
 * (@kombajn88)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/)
 * Hello,
 * After logging out of my account and trying to log back in, a notification popped
   up: [https://prnt.sc/H2zd3RxLKgho](https://prnt.sc/H2zd3RxLKgho)
 * When I clicked on the link in the email and clicked “log in” nothing happened,
   trying again did not do anything, the “log in” button remained gray as if it 
   was about to log in, but it did not log in.
 * Other users trying to log in had the same problem, I also tried to log in from
   another account myself and the problem was still there.
 * I had to disable the plug-in through the server, because nothing could be done
   otherwise.
 * What can I do to eliminate this problem before turning on the plugin again and
   how to avoid it?
    -  This topic was modified 2 years ago by [kombajn88](https://wordpress.org/support/users/kombajn88/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [maxonline75](https://wordpress.org/support/users/maxonline75/)
 * (@maxonline75)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17547146)
 * I have exactly the same problem here with over 400 websites. What should I do?
 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17551145)
 * Hi [@kombajn88](https://wordpress.org/support/users/kombajn88/), thanks for reaching
   out to us.
 * We released a plugin update to 7.11.5 yesterday that I think may be appropriate:
 * > Fix: Revised the behavior of the reCAPTCHA verification to use the documented
   > expiration period of the token and response to avoid sending verification requests
   > too frequently, which could artificially lower scores in some circumstances
   >  [https://wordpress.org/plugins/wordfence/#developers](https://wordpress.org/plugins/wordfence/#developers)
 * Let us know if not. We had seen an increase in verification issues as Google 
   don’t disclose why they give a legitimate user a low score, but we think checking
   less frequently will help.
 * Many thanks,
   Peter.
 *  [Juan Cruz](https://wordpress.org/support/users/juanvtec/)
 * (@juanvtec)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17552585)
 * Hola yo también presento el mismo problema. Con el plugin activado, ningun usuario(
   ya registrado en la web) puede ingresar. Arroja el error “Los datos son inválidos”
   en referencia a su usuario y contraseña, pero ambos datos están correctos. Si
   desactivo el plugin funciona todo bien… Ayuda urgente!
    -  This reply was modified 2 years ago by [Juan Cruz](https://wordpress.org/support/users/juanvtec/).
 *  [Juan Cruz](https://wordpress.org/support/users/juanvtec/)
 * (@juanvtec)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17552628)
 * Bueno encontré la solución temporal, y es poniendo el reCAPTCHA en modo prueba.
   Así que allí se encuentra el problema con la ultima actualización 7.11.5
 *  [Juan Cruz](https://wordpress.org/support/users/juanvtec/)
 * (@juanvtec)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17552634)
 * Tambien otra opcion es desactivando el reCAPTCHA y esperar a que arreglen eso.
   Espero que les haya servido.
 *  Thread Starter [kombajn88](https://wordpress.org/support/users/kombajn88/)
 * (@kombajn88)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17684266)
 * I had to change to: **Run reCAPTCHA in test mode**. Otherwise I still got this
   error
 *  [maxonline75](https://wordpress.org/support/users/maxonline75/)
 * (@maxonline75)
 * [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17684285)
 * Ich habe **reCAPTCHA** im Moment auch bei Wordfence deaktiviert. Es funktioniert
   einfach nicht (mehr)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘verification required problem’ is closed to new replies.

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## Tags

 * [reCAPTCHA](https://wordpress.org/support/topic-tag/recaptcha/)

 * 7 replies
 * 4 participants
 * Last reply from: [maxonline75](https://wordpress.org/support/users/maxonline75/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/verification-required-problem/#post-17684285)
 * Status: not resolved