Support » Plugin: Network Subsite User Registration » Verification emails not sent

Verification emails not sent

  • Resolved Shubham Dixit

    (@shubham-dixit)


    11 months ago

    Hello,
    I installed this plugin and checked. When I clicked n registration button it took me to
    https://staging.example.com/site2/local-signup/
    this link. I entered the username and email address. It said ‘Check your inbox at abc@gmail.com and click the link given.’

    I checked my inbox and even after an hour I didn’t get the verification email with link. I tried the same thing before installing the plugin and it was working fine but after this, I even uninstalled the plugin but still it is not sending the emails. I created the user from the admin account but still it is not sending the verification email.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Justin Fletcher

    (@justinticktock)

    10 months, 4 weeks ago

    Hi sorry to hear your having troubles. What I understand from you is that although you have staging environment you have a working email sever. When you don’t have NSRU active you would register on staging.example.com ( the main site ) e.g. not from the subsite. And from what you say that is working correct without NSUR active.

    (This is the first time I’ve seen a subdomain “staging” staging.example.com being used used as the main network of a subdirectories multi site install.)

    Plugin Author Justin Fletcher

    (@justinticktock)

    10 months ago

    did you manage to get anywhere with this ?
    when you say

    “I even uninstalled the plugin but still it is not sending the emails”

    this shows that you have something wrong with the server set up, actually NSUR uses the standard WP mechanisms for emailing. So it points to something not being quite right with your WP emails.

    Plugin Author Justin Fletcher

    (@justinticktock)

    8 months, 1 week ago

    closing the ticket, come back here if you have more questions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Verification emails not sent’ is closed to new replies.

Views