Support » Plugin: Five Star Restaurant Reservations » Verification email is not sent

  • Resolved demetriusreis


    Hello, I’m going through this problem now.
    I request the reservation on the website, arrives message to the client, asking him to wait for confirmation.
    Then I go into the system and confirm, but the confirmation message does not arrive.

    I’ve done a lot of testing and I’m aimless.
    What action should I take to try to find this error?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • A question

    Does the reservation plugin and an SMTP plugin work with different emails?

    Because I managed to make it work again, however, the email of the reservation plugin is related to the email of the restaurant domain and the smtp plugin is with another email (gmail).

    That’s right ?

    Hi @demetriusreis,

    Sorry for the delay in responding. I’ve been away on holiday.

    The plugin uses the general WordPress admin email address in the FROM header of the emails. I have found this is compatible with more email server configurations out-of-the-box.

    If you would like to change this, you can use the following little addon to override the FROM header:

    To use it, click the Download button, unpack the .zip file, and open the .php file in a text editor. Find the following line near the bottom:

    return '';

    Change this to the email address you’d like to use in the FROM header. Save the file and upload it to your /wp-content/plugins/ directory. You can then activate it from the Plugins page in your WordPress admin area.

    When doing this, make sure that you thoroughly test your delivery rates. The FROM header can interact poorly with your email server configuration if it’s not set up for that address.

    I have been able to solve this problem for at least 4 days. I had a lot of difficulty, I did several tests, in the site/localhost.
    Finally I managed to solve, for a moment I thought the problem was with the hosting server.
    But now I’m relieved.

    Thanks again for your attention!

Viewing 3 replies - 1 through 3 (of 3 total)
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