I get a blank screen on dashboard as well.
Console displays:
Uncaught TypeError: Cannot read property 'replace' of undefined
from underscores JS.
My url has a weird parameter when clicking the dashboard as well:
https://website.com/wp-admin/admin.php?page=ninja-forms#requiredUpdates
I too am seeing a blank dashboard after updating, but the error I see in console is a bit more detailed:
Uncaught TypeError: Cannot read property 'replace' of undefined
at Function.s.template (underscore.min.js?ver=1.8.3:1)
at N.d.template (dashboard.min.js?ver=3.4.14:2)
at Object.Marionette.Renderer.render (dashboard.min.js?ver=3.4.14:2)
at N.d._renderHtml (backbone.marionette3…d153bf3f5a35b157:12)
at N.d._renderTemplate (backbone.marionette3…d153bf3f5a35b157:12)
at N.d.render (backbone.marionette3…d153bf3f5a35b157:12)
at $ (backbone.marionette3…d153bf3f5a35b157:12)
at constructor.show (backbone.marionette3…d153bf3f5a35b157:12)
at N.d.showChildView (backbone.marionette3…d153bf3f5a35b157:12)
at N.d.onRender (dashboard.min.js?ver=3.4.14:1)
also it appears to be loading a specific hashed location ?page=ninja-forms#requiredUpdates
all the other tabs work, but I did also notice that when you are under Submissions, and choose a form to search for submissions on, the menu option “Dashboard” changes to “Form Builder”
Same. Blank screen on the Dashboard and the url is appended with
?page=ninja-forms#requiredUpdates
We’re experience the exact same issue since updating: blank dashboard with the same js error and url ending with #requiredUpdates.
@robanna I responded to your support issue that you submitted to ninjaforms.com/contact
@bhclocal @webdragon @brandenbird @shokku
Can you contact our official support chanel (ninjaforms.com/contact) so we can take a closer look at what is causing this issue?
@jmcelhaney support request submitted; thanks for your time and attention on this.
Thread Starter
shokku
(@shokku)
@jmcelhaney done and submitted, thanks in advance! 😉
Same problem! Please help!
@jmcelhaney support request submitted. Thank you for looking into this! 🙂
Thread Starter
shokku
(@shokku)
The new update “3.4.15” has fixed my issues.
Thanks to the Ninja team for such a rapid response!
For everyone that has not updated yet. Version 3.4.15 fixes the issue that you were having. I am sorry for the issue it caused.
3.4.15 is causing the issue of “Cleanup Orphan Records” stuck. Unable to use the dashboard!