Title: vendor verification
Last modified: May 21, 2020

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# vendor verification

 *  Resolved [maials](https://wordpress.org/support/users/maials/)
 * (@maials)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/vendor-verification-2/)
 * Hello,
 * my request is simple, I want to know how I can add an extra option on the list
   for vendor verification (shown in image) besides the passport, national ID card
 * additionally, I have some missing icons on the dashboard why is that?
 * I would have posted this on the Dokan support website however the website won’t
   let me login! and the problem isn’t with my account because I tried creating 
   other accounts and the same problem occurs! I bought two plugins and I can’t 
   even get support on them! in addition to that I couldn’t even send a message 
   using their contact us form which didn’t even work!
 * hopefully someone can help,
    regards MK
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fvendor-verification-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [roshni07](https://wordpress.org/support/users/roshni07/)
 * (@roshni07)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/vendor-verification-2/#post-12873516)
 * Hello [@maials](https://wordpress.org/support/users/maials/),
 * Please contact on the website live chat the team will reset the password for 
   you and help you log in. Unfortunately, as the feature is paid we are unable 
   to discuss the details here.
 * The missing icon is caused by font awesome. You need to update the font awesome
   class to fix the icon missing issue. The support team will surely help you with
   the matter.
 * Thank you for understanding.

Viewing 1 replies (of 1 total)

The topic ‘vendor verification’ is closed to new replies.

 * ![](https://ps.w.org/dokan-lite/assets/icon-256x256.gif?rev=3239229)
 * [Dokan: AI Powered WooCommerce Multivendor Marketplace Solution – Build Your Own Amazon, eBay, Etsy](https://wordpress.org/plugins/dokan-lite/)
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## Tags

 * [icons](https://wordpress.org/support/topic-tag/icons/)
 * [vendor](https://wordpress.org/support/topic-tag/vendor/)
 * [verification](https://wordpress.org/support/topic-tag/verification/)

 * 1 reply
 * 2 participants
 * Last reply from: [roshni07](https://wordpress.org/support/users/roshni07/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/vendor-verification-2/#post-12873516)
 * Status: resolved