• Resolved mo7900

    (@mo7900)


    Hi,

    the vendor tab is not showing up in the single product page. We installed a fresh wordpress and our theme and tried as well, but it’s not showing up. All plugins are in the latest version including WordPress.

    Sold by is showing in the short description box as well as in the shop page.

    Is there are SQL query we can run to return all details to show up? (We did this for the review tab to show up, since it was not showing on all products).

    Enable vendor store info tab on the single product page – this is enabled as well

    Would appreciate some feedback.

    Thank you!

    • This topic was modified 8 months, 2 weeks ago by  mo7900.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jamie

    (@digitalchild)

    Hello,

    1. The Seller Info tab should show up on any WooCommerce compatible theme. Can you test this with the Storefront theme?

    2. Sold by will show up in the following locations

    – Product archive
    – Single product page
    – Cart
    – Checkout
    – Order

    It should not show in the short description.

    3. We do not recommend performing SQL queries for anything. You should be using our templates and actions/filters. If the information isn’t showing that I suspect that your theme is the issue.

    Please test this with a known working theme, we recommend WooCommerce’s StoreFront because its free and what we use to do all of our development on.

    cheers,

    Jamie.

    Plugin Author Jamie

    (@digitalchild)

    Hello

    If you’re able to confirm this is still an issue with using storefront theme then we can look into this further. Right now you are the only one reporting this issue.

    cheers,

    Jamie.

Viewing 2 replies - 1 through 2 (of 2 total)
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