• Resolved ictsource

    (@ictsource)


    Hi,
    Plugin looks good, I’m testing it out, I’ve deleted WCMP in favour of yours, but I noticed following Vendor Registration I started using the ‘get started’ guide, I can’t put in a UK post code, something like WC1A 2AA it’s just requesting a number? Also image upload hanged, it would be good if it stated the optimal size of the logo and banner in the guide.

    The vendor sign up process needs obviously needs to be as simple and user friendly as possible not to put off new sign ups!

    Hope this is helpful. Thanks for giving it some attention.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Hi,

    Thanks for get in touch with us and all your suggestions.

    I can’t put in a UK post code, something like WC1A 2AA

    – There is no such restriction, hope you are using “Store Address” field?
    Please check this – https://wclovers.com/knowledgebase/wcfm-marketplace-vendor-registration/

    The vendor sign up process needs obviously needs to be as simple and user friendly as possible not to put off new sign ups!

    – Well, default vendor registration is pretty simple, check this – http://wcfmmp.wcfmdemos.com/vendor-register/

    Please know me if you have any other thoughts!

    Thank You

    Thread Starter ictsource

    (@ictsource)

    Hi, I’ve checked out your links, thanks. Still trying to figure it out. I’ve added a screenshot of the place where it won’t accept a UK postcode and other help notices.

    Not sure how to edit this field to make it accept a UK post code?

    https://ibb.co/k8E74z

    Thanks for your help.

    Plugin Author WC Lovers

    (@wclovers)

    Hi,

    WCFM Marketplace new version (1.1.0) has just released we have resolved this.

    Kindly update yours and take a look.

    Thank you

    sporforya

    (@sporforya)

    hello
    yes i agree, vendor onboarding / registration needs to be very easy & quick. what is your opinion of this please on this plugin now? thank you

    Thread Starter ictsource

    (@ictsource)

    Thanks, still testing usability for vendor, postcode works fine, thanks. The vendor could do with the pixel dimensions for banner and other images. Could you add a knowledgebase on the left menu like WCMP then we can guide the vendor on what to do step by step, to reduce vendor registration drop off?

    Thanks again.

    Plugin Author WC Lovers

    (@wclovers)

    Hi @sporforya,

    For registration vendor has to insert only email, store name and password.
    Please know us how much simplication you are looking for?

    @ictsource,

    WCfM knowledge base is there but it’s at top bar of the dashboard.
    But if you want to add this in left menu then just add using WCFM menu manager.

    Thank you

    Thread Starter ictsource

    (@ictsource)

    Thanks, plugin is great! I didn’t spot knowledgebase icon, will add to left as well thanks for the tip.

    On registration, next to the verification code, it’s not clear whether the code has aleady been sent or do you need to request a code? A description would be useful. i.e. A Verification Code will be sent to your email address.
    Please resend the verification if you do not receive it within 10 mins, (please check your spam).

    Hope this helps.

    Thanks again

    Plugin Author WC Lovers

    (@wclovers)

    Hi,

    On registration, next to the verification code, it’s not clear whether the code has aleady been sent or do you need to request a code?

    It’s off course possible to add help code over there. I will give a code snippet for this. We didn’t add this to keep the page clean and assume that email verification code will off course goes into mail box 🙂

    Thank You

Viewing 8 replies - 1 through 8 (of 8 total)
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