Support » Plugin: Marketplace Stripe Gateway » Vendor can’t connect his stripe account

  • I have the following installed:
    Wordpress 4.8.2
    WooCommerce 3.1.2
    WooCommerce Stripe Gateway 3.2.3
    WC Marketplace 2.7.7
    Marketplace Stripe Gateway 1.0.7

    My issue is as follows:
    I have installed all of the above plugins without problems and have been able to place test orders with successful results in both the WP site and in stripe. However, I need stripe connect to give a vendor his portion and I have not been able to use the stripe connect button successfully from the vendor’s billing settings. After I connect I get sent to my site’s main page with parameters from the connect clearly in the address bar, but in both stripe and the wp site no connection appears to be made.

    I have followed these instructions very closely
    (https://wc-marketplace.com/knowledgebase/marketplace-stripe-gateway/)

Viewing 1 replies (of 1 total)
  • Plugin Author WC Marketplace

    (@dualcube)

    Hi @sersay, thanks for reaching our support forum and sorry for the delayed response.

    Can you please share us your vendor dashboard URL and the redirect URL you have added to your Stripe account via Stripe Dashboard >> Connect >> Setting >> Standard Account. This will help us understand the configuration and assist you accordingly.

    Looking forward to your co-operation regarding the same.

Viewing 1 replies (of 1 total)
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