• Hi there,

    I’ve created different recurring subscription packs.

    One is a free package and the other ones are paid.
    The free package can be cancelled without any issues but if the vendor tries to cancel a paid one it says “Your subscription has been cancelled!” but still remain active.
    If the Vendor try to change to a different subscription it tells him “Sorry, with paypal you can’t switch subscription plan.” He can switch to the free pack though. :/

    What is going wrong here?

    Thank you!

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  • Plugin Support roshni07


    Hello @viscircle,

    The vendor subscription feature is not available on the free version of the plugin. We are not authorised to discuss such a feature here. In case you are using the paid version, please contact through a support ticket.

    Thank you 🙂

Viewing 1 replies (of 1 total)
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