Support » Plugin: VaultPress » VAULTPRESS IS GREAT!!! Exactly what is is supposed to be!!

  • I love vaultpress. I have had no problems with their services. The support is exemplary. I shoot them an email, I get a prompt reply. If I mark it as an emergency, I get an even much faster reply. It is exactly what it claims to be.
    I read these other negative reviews and I have to laugh. One says ‘my bandwidth went up’…well, yeah, you are off loading your entire site once everyday, duh.
    Another says that they no longer offer Vaultpress as a Stand-alone service and have packaged it with Jetpack and they don’t need Jetpack…well, turn all the other features you don’t want off and use only vaultpress. It is packaged with Jetpack because it is from the same company…Automattic…the company that builds WordPress!!
    Which brings me to the one review I read that said to ‘go with another company’ another company that offers quality support and quality products. WELL IF THAT IS YOUR OPINION YOU SHOULD NOT EVEN BE USING WORDPRESS BECAUSE THIS COMPANY IS THE BUILDER OF WORDPRESS…some people.
    And one dislikes that it is a subscription service…ok, fine, go with a free plugin like Updraft…that way you save a few dollars and when your site totally crashes and you have no access to the backend you also will have no access to your backups, unless you want to go login and download copies of your backups daily and FTP your entire site back if you crash.

    I have not one thing to complain about with these guys. They have responded to every email very quickly. They have helped me figure out things that I WAS DOING WRONG, not them. And the restores are perfect every time I have used them. No complaint only the opposite. I love these guys.
    So go save a buck for minimal services, complain about bandwidth when you don’t even understand how a backup works, or go find a different company that knows how to work with WordPress better than the company that founded and builds WordPress. Maybe you can find a different backup company, one that is owned by EIG, that should work for ya’!

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  • Thank you for taking the time to write a review! We do appreciate your words of support for VaultPress and will be here to help you need help in the future 🙂

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