Support » Plugin: VaultPress » Vaultpress Is Absolutely Terrible

  • First of all, Vaultpress caused issues with my site and constantly reloaded all my articles so nobody could even read them, and this in turn impacted my ads and the money I obviously make off them. Secondly, one of my employees reached out to their team and their support was so rude and unhelpful. By the way, I paid for their services I wasn’t even using their free plan. I do not recommend this company AT ALL. Go with WP Engine instead. Now that’s a company that actually offers quality support and quality products for publishers.

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  • Yeah, right….this company, Automattic, doesn’t offer quality product, huh? Then you should not even be using wordpress at all….You don’t know much if you do not realize that this is the company that FOUNDED AND BUILDS WORDPRESS….so they wouldn’t know how to work with wordpress att all would they now? And every time I have sought support these guys have answered much faster than almost ANY service , developer, or company that I have used in any way. They have never been anything but polite, happy, and knowledgeable. I have found that in most cases where a person says “they were real jerks” or something like this, it is quite often because the problem was identified…and the problem had nothing to do with “them”, it was the users fault. It was a mistake that you had been making not “them”

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