Support » Plugin: WP Cerber Security, Anti-spam & Malware Scan » Vaultpress backups blocked by Cerber

  • Hello

    WP Cerber is blocking my Vaultpress backups. I have disabled Cerber and updates have resumed.

    Vaultpress suggest to whitelist these IP ranges. 192.0.64.1 to 192.0.127.254. I know how to Whitelist an individual IP but how do I whitelist a range of IP addresses?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Gregory

    (@gioni)

    Hi! With a dash: 192.0.64.1 - 192.0.127.254

    What storage do you use for backups?

    Thread Starter pappaclart

    (@pappaclart)

    Hello

    Thanks for the reply.

    The backups are automated via their Vaultpress WordPRess plugin. Initially our backup’s took place using just our URL. That stopped working. Then I set up FTP and SSH and still did not work.

    I have been working with Vaultpress support. Their error logs when trying to backup our site are coming up as “wp_cerber_sets” issues.

    I ended up having to uninstall Cerber so that our backups work.

    I have not tried the IP range whitelist. Will do and see if it disturbs the backup.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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