Various (usuability) issues
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Hi,
I use and like(!) the plugin, however, I see various usuability issues. I hope you do not mind if I go through them in a quick point-to-point manner:
1. For ELV and SEPA it should be “Kontoinhaber” and not “Karteninhaber”
2. After installation I had this logs in my www-error.log:
[25-Jan-2015 11:54:11 UTC] WordPress-Datenbank-Fehler You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'wp_paymill_clients' at line 1 für Abfrage SHOW TABLES LIKE wp_paymill_clients von activate_plugin, include_once('/plugins/paymill/paymill.php'), require_once('/plugins/paymill/lib/setup.inc.php'), paymill_install [25-Jan-2015 11:54:11 UTC] WordPress-Datenbank-Fehler You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'interval <code>interval</code> longtext CHARACTER SET utf8 COLLATE utf8_general_ci NOT NULL' at line 1 für Abfrage ALTER TABLE wp_paymill_cache_offers CHANGE COLUMN interval <code>interval</code> longtext CHARACTER SET utf8 COLLATE utf8_general_ci NOT NULL von activate_plugin, include_once('/plugins/paymill/paymill.php'), require_once('/plugins/paymill/lib/setup.inc.php'), paymill_install, dbDelta
3. After installation it said:
Orphaned Webhooks found:
hook_XYZ
hook_ZXYThese orphaned Webhooks should be deleted. Normally this will be done automaticly when saving new API keys via General Settings, but you can delete them via Paymill Dashboard, too.
1st: In my case these were not automatically deleted after I saved the new keys. I think you mean, that I need to regenerate new keys and save these? Moreover, one cannot delete them from the Paymill Dashbord but on the Paymill site under Development => Webhooks. Maybe you can just link to https://app.paymill.com/webhooks.
I’d propose this text:
These orphaned Webhooks should be deleted. Normally this will be done automaticly when generating new API keys at the paymill website and saving new API keys via the wordpress Paymill General Settings, but you can delete them manuall via the Paymill Webhooks page, too.
4. The info message “Webhook erfolgreich erstellt” looks misplaced. Please see this screenshot: https://seacloud.cc/f/b15d91fe2b/
5. The card number is somewhat small. This is due to:
#paymill_payment_form #paymill_card_number{ ... font-size:90%; }
Any reason why not having this at 100% (i.e. should deleting the font-size here) as it is in IBAN, BIC numbers? Looks better imho.
6. If I forget anything (like forgetting to enter a required field, or to tick the AGB) I have to re-enter all the credit card or sepa numbers. Can’t this be remembered on error as is done with all the other woocommerce related fields (name, address, phone number etc.)
7. 3D Secure window pops up for about 3 seconds only showing a “Cancel” button, and then vanishes. Very irritating imho. Moreover, since most people have never heard of 3D Secure before anyways. Can’t this be hidden somehow because (display: none or similar) there is no form of interaction anyways.
8. If I enter the credit card numbers with spaces in it, it gives an error: “Muss eine Nummer sein”. Can’t you just remove the spaces with javascript? In Sepa spaces are accepted. It feels very natural to enter the spaces as this is how it is written on the credit card: 1234 5678 5432 2341 (for Visa)
9. I think it would be a usuability plus if SEPA and ELV would be combined into one input field. Have a look how the Sparkassen do it on this screenshot: https://seacloud.cc/f/49d457ceb0/
Do you know what I mean? Would make sense because Paymill also handles SEPA and ELV the same.Then also please call it Lastschrift or SEPA-Lastschrift or simply Bankeinzug. Nobody has ever heard of the acronym ELV (just google for it https://www.google.de/#q=elv)
10. I would really like to be able to have Lastschrift to be the default selected method and not creditcard. Lastschrift (or Bankeinzug) is the much more accepted method in Germany. Also, for me as a shop owner the costs for Lastschrift are much, much lower.
11. When I enter the cursor into the input fields it is much too high. Maybe this is just a theming/css issue. If you give me your mail, then I can send you the website URL, so you can have a look at it if you want…
Kind regards,
JensBTW: Do you have an issue tracker? Maybe you could enable the one on https://github.com/paymill/paymill-wordpress This would make it easier to submit, follow and discuss issues or feature requests.
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