Title: Various issues Last modified: April 17, 2022 --- # Various issues * Resolved [Leonidas](https://wordpress.org/support/users/visionoptika/) * (@visionoptika) * [4 years, 1 month ago](https://wordpress.org/support/topic/various-issues-15/) * Hello while I was testing the plugin I noticed 2 issues: * 1. The shortcode [display_stock_alert_form] doesn’t work. I created a test page with the shortcode inside but the stock alert form doesn’t show [https://prnt.sc/vWGf7msm7dBr](https://prnt.sc/vWGf7msm7dBr) * 2. The stock alert form doesn’t show inside the out of stock product * The alert container is there but I see this [https://prnt.sc/XfL5o63G_OD2](https://prnt.sc/XfL5o63G_OD2) by default although the plugin is activated [https://prnt.sc/TxDF7xf3rxrw](https://prnt.sc/TxDF7xf3rxrw) * Regards Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [MultiVendorX](https://wordpress.org/support/users/wcmp/) * (@wcmp) * [4 years, 1 month ago](https://wordpress.org/support/topic/various-issues-15/#post-15568158) * Hi [@visionoptika](https://wordpress.org/support/users/visionoptika/), our replies are inline : * 1. The shortcode [display_stock_alert_form] doesn’t work. I created a test page with the shortcode inside but the stock alert form doesn’t show [https://prnt.sc/vWGf7msm7dBr](https://prnt.sc/vWGf7msm7dBr) * >> The shortcode will only work for a single product page. * 2. The stock alert form doesn’t show inside the out of stock product * The alert container is there but I see this [https://prnt.sc/XfL5o63G_OD2](https://prnt.sc/XfL5o63G_OD2) by default although the plugin is activated [https://prnt.sc/TxDF7xf3rxrw](https://prnt.sc/TxDF7xf3rxrw) * >> Can you please share the page link so we can check and assist you. * Thread Starter [Leonidas](https://wordpress.org/support/users/visionoptika/) * (@visionoptika) * [4 years, 1 month ago](https://wordpress.org/support/topic/various-issues-15/#post-15568188) * 1. I suppose this means that I am not able to use the shortcode inside a popup activated by a custom button below the add to cart. * If the answer is positive I can’t use the plugin so it doesn’t matter to solve question 2. * Regards * Plugin Author [MultiVendorX](https://wordpress.org/support/users/wcmp/) * (@wcmp) * [4 years ago](https://wordpress.org/support/topic/various-issues-15/#post-15571524) * [@visionoptika](https://wordpress.org/support/users/visionoptika/), As per your requirement, you have to add a good amount of custom code to open the model, and hopefully, our shortcode will work. * kindly check this and let us know if you need any help from us. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [4 years ago](https://wordpress.org/support/topic/various-issues-15/#post-15575148) * [@visionoptika](https://wordpress.org/support/users/visionoptika/) [@wcmp](https://wordpress.org/support/users/wcmp/) * Please don’t offer to send or post logon credentials on these forums: * `https://wordpress.org/support/guidelines#the-bad-stuff` * And, I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please _never ask for OR ACCEPT AN OFFER OF credentials on these forums._ * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * **Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.** * It’s never necessary to do that. Here’s why. * There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far. - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/) and get the data that way. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY) - Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again. - Ask the user for the step-by-step on how they can reproduce the problem. * You get the idea. * Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums. * Plugin Author [MultiVendorX](https://wordpress.org/support/users/wcmp/) * (@wcmp) * [4 years ago](https://wordpress.org/support/topic/various-issues-15/#post-15577761) * Sure [@sterndata](https://wordpress.org/support/users/sterndata/) We will keep this in mind. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Various issues’ is closed to new replies. * ![](https://ps.w.org/woocommerce-product-stock-alert/assets/icon-256x256.gif? rev=3323952) * [Notifima – WooCommerce Stock Manager, Inventory Management, Waitlist](https://wordpress.org/plugins/woocommerce-product-stock-alert/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-product-stock-alert/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-product-stock-alert/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-product-stock-alert/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-product-stock-alert/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-product-stock-alert/reviews/) * 5 replies * 3 participants * Last reply from: [MultiVendorX](https://wordpress.org/support/users/wcmp/) * Last activity: [4 years ago](https://wordpress.org/support/topic/various-issues-15/#post-15577761) * Status: resolved