Support » Plugin: Facebook for WooCommerce » Variations Reporting as Out Of Stock

  • Resolved WP CMS Ninja

    (@billiardgreg)


    What we are finding is that in Facebook a product is being reported as out of stock or having 0 qty available. Yet within the WooCommerce system it is showing as having variations with qty available. Almost like woo is passing that a product is available but not passing the qty available as within facebook it is saying 0 qty for that product.

    Screen shot of the FB error can be seen here https://ibb.co/WKzzvr5

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Julie Martin

    (@julieskyverge)

    Hi @billiardgreg!

    Thanks for writing in about this issue, I appreciate it!

    There’s a known issue with stock values. For the time being, you can use this code snippet which will synchronize the stock values when the product is updated either manually or on the feed sync schedule (so this doesn’t happen immediately when a purchase is made on your site):

    https://gist.github.com/simonporter007/3fb9b3d86fdc51ed1848132cfbcc0bea

    Please be sure you know how to add custom code to your site. Personally, I like the free Code Snippets plugin method.

    Would you please let me know if that does the trick here?

    Thanks so much!

    Julie 🙂
    SkyVerge

    Thread Starter WP CMS Ninja

    (@billiardgreg)

    The provided code appears to have resolved the QTY issue with variants. I hope this will be included in a future release.

    Plugin Support Julie Martin

    (@julieskyverge)

    Hey @billiardgreg!

    Great, thanks for letting me know. So pleased it allowed you to sync the stock. Synchronizing this kind of information is definitely on our list.

    Appreciate your feedback, thanks so much!

    Julie 🙂
    SkyVerge

Viewing 3 replies - 1 through 3 (of 3 total)
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