Variations not selectable on mobile phones

  • Resolved photogenic

    (@photogenic)


    4 years, 5 months ago

    Hi,
    We updated your plugin recently and have an issue with the variations on mobile phones since then. While it works flawlessly on desktop computers and from the device toolbar, you can’t make a valid selection on a mobile phone (tested on an Iphone 5s). The variations stay grey out and if you have two different attributes the selection always jumps between them.
    We are still using Version 1.0.57 on our staging site and it all works fine there. I will change back to the older version on the live-site in the next hours, just so you know.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter photogenic

    (@photogenic)

    4 years, 5 months ago

    I actually realized that you have to double click the variation to verify you selection. This is counter intuitive (from the personal experience now :-)) and I would like to shut it off for our website. Can you provide me any help how to do this?

    • This reply was modified 4 years, 5 months ago by photogenic.
    Ahmed Ehsaan

    (@ehsaanfaysal)

    4 years, 5 months ago

    @photogenic

    You mean, in 1.0.57 version, it’s working fine. In the latest version, it’s not working properly.

    Are you using IOS or android device?

    Thank You

    Thread Starter photogenic

    (@photogenic)

    4 years, 5 months ago

    @ehsaanfaysal
    I realized my actual issue with the plugin is a (for me) counter intuitive design element. When I’m on a mobile phone, in a product, and have to select the attributes size and color, I have to click two times on the image and not once to get a valid selection. Is there a way to change this so the attribute is selected with one click?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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