Support » Plugin: WooCommerce » Variations Disappearing

  • Resolved WP CMS Ninja

    (@billiardgreg)


    So I am having issues where a variable product is having its variations disappear so the product is then set to out of stock. I migrated these products in from another site. So in order to attempt to fix it, I go into the product and first click update product otherwise the variations do not appear under the variations tab. Then I have to update them in some way to trigger a save in order to get them to shop up as available under the product. I usually in the variation drop down say Set Stock – In Stock. It then disappears the next day though.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I migrated these products in from another site.

    How were these products exported/imported from one site to another? Did you use the built-in CSV importer tool, or different software?

    The fact that updating the product seems to fix it makes me think some of the data did not save correctly after the import.

    You can try regenerating the product look up tables, and see if this helps. Head to WooCommerce > Status > Logs > Product lookup tables > Regenerate.

    Note that depending on the number of products that you have, it might take a while for the regeneration to complete.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter WP CMS Ninja

    (@billiardgreg)

    So I ended up having to recreate the products in order for the variations to stop from being disassociated with them.

    Thread Starter WP CMS Ninja

    (@billiardgreg)

    I also did do all of the tools available in woocommerce to try to rebuild products. I resolved the issue by doing this so I am not able to help find out what is happening.

Viewing 4 replies - 1 through 4 (of 4 total)
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