Support » Plugin: Variation Swatches for WooCommerce » Variation Swatches not working on Android Phones

  • Resolved dominator88

    (@dominator88)


    Hi there,

    Variation Swatches is not working on Android Phones. After chosing the products and put them to cart the cart is still empty. Identified that this is an issue with the Plugin. Btw I am running the Plugin on the latest version.

    Link to product: https://www.natu-rasia.de/produkt/3er-auswahl/

    Looking forward for your support.

    Best Regards
    Sven

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor GetWooPlugins

    (@getwooplugins)

    @dominator88,

    Could you disable our plugin and check – is it happening or not?

    Thank You

    dominator88

    (@dominator88)

    I have updated today WooCommerce to the newest version to ensure to errors due to compatibility – but still issue remains. I have not the issue when I am not using the plugin (disabled).

    Best Regards
    Sven

    Plugin Contributor GetWooPlugins

    (@getwooplugins)

    @dominator88

    Do you have any caching enabled on your site?

    Thank you

    dominator88

    (@dominator88)

    No caching active on the site. Both WordPress and WooCommerce are running on the latest version.

    Best Regards
    Sven

    Ahmed Ehsaan

    (@ehsaanfaysal)

    @dominator88

    Could you open a ticket on our site and your theme. I’ll test what’s happening there.

    Thank You

    Hi Ahmed,

    I have found out that this is an issue which only Huawei phone users experience. I guess this is due to internal caching on the device. Not sure whether this can be fixed or not.

    Best Regards
    Sven

Viewing 6 replies - 1 through 6 (of 6 total)
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