Title: Variation products do not sync
Last modified: February 4, 2021

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# Variation products do not sync

 *  Resolved [pixelicous](https://wordpress.org/support/users/pixelicous/)
 * (@pixelicous)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/)
 * I have simple and products with variations in the store.
    No variations are getting
   synced to facebook although all settings look fine in those products: “Sync and
   show in catalog” is on. I tried manually syncing using hte product sync, i have
   no exclusions as well. i couldn’t find the delete facebook metadata or configuration
   buttons anywhere
 * [https://wordpress.org/support/topic/variation-products-not-syncing-to-facebook](https://wordpress.org/support/topic/variation-products-not-syncing-to-facebook)
 * really need this supported asap

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [pixelicous](https://wordpress.org/support/users/pixelicous/)
 * (@pixelicous)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14001322)
 * I found the place where reset facebook metadata might need to appear at, on the
   right side of the product page, when editing it.
 * But all i see is “Facebook:
    This product is not yet synced to Facebook.”
 *  [crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/)
 * (@crazywickedawesome)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14007692)
 * Hi [@pixelicous](https://wordpress.org/support/users/pixelicous/)!
 * Thanks for reaching out!
 * Are you still seeing the “Product has not yet synced” message?
 * Is it only products with variations that are showing that message or are all 
   products showing that?
 * Could you please make sure you’re on the latest version of Facebook For WooCommerce,
   version 2.2.0?
 * Looking forward to hearing from you!
 *  [Joey – a11n](https://wordpress.org/support/users/jricketts4/)
 * (@jricketts4)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14058819)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.
 *  Thread Starter [pixelicous](https://wordpress.org/support/users/pixelicous/)
 * (@pixelicous)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14058896)
 * Hi,
    Sorry for not getting back at you. [@crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/)–
   Yes, it is only variations, and yes i am on the latest version of wordpress, 
   woocommerce and facebook plugin.
 * The weird thing is that somehow some of my variations started showing that facebook
   column on the right in the product page.
    I get the facebook id including the
   options – Reset Facebook metadata Delete product(s) on Facebook
 * However the product is not synced to facebook, There is also a weird link on 
   the facebook ID, if you click it, you reach [https://www.facebook.com/12345](https://www.facebook.com/12345)
   
   where 12345 is the product number. clicking on it reaches “This Content Isn’t
   Available Right Now”
 *  Thread Starter [pixelicous](https://wordpress.org/support/users/pixelicous/)
 * (@pixelicous)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14058985)
 * Apparently somehow something has changed (not from my side).. my products get
   synced!!
 *  Thread Starter [pixelicous](https://wordpress.org/support/users/pixelicous/)
 * (@pixelicous)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14062873)
 * Well, Again I’m stuck..
 * I added 5 new products yesterday, none of them sync, they are all products with
   variations.
    I tried manual sync, I see their details in the product page on 
   the column on the right but nothing on facebook..
 * There was an upgrade to the facebook plugin so i upgraded it to latest.
 *  [crazywickedawesome](https://wordpress.org/support/users/crazywickedawesome/)
 * (@crazywickedawesome)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14068275)
 * Hi [@pixelicous](https://wordpress.org/support/users/pixelicous/)!
 * Thanks for the update!
 * Can you turn on logging for Facebook, try a manual sync, then check the logs?
 * You can turn on logging from Marketing > Facebook, then checking the enable logging
   checkbox.
 * Once you’ve turned that on, and run a manual sync, your logs should show up in
   WooCommerce > Status > Logs, you may need to use the dropdown on the right to
   pull up your Facebook for WooCommerce logs.
 * If you could include the contents of those logs in your reply here, we’d be happy
   to help you review them.
 *  [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * (@amandasjackson)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14118494)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Variation products do not sync’ is closed to new replies.

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 * 8 replies
 * 4 participants
 * Last reply from: [AJ a11n](https://wordpress.org/support/users/amandasjackson/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/variation-products-do-not-sync/#post-14118494)
 * Status: resolved