Support » Plugin: WooCommerce » Variation not selecting on Safari/Iphone/ipad

  • Resolved usoft06

    (@usoft06)


    Hello
    I have a problem on my website
    when the user context with apple devices using Safari browser
    the product had more than variation not adding to cart and can’t click on the variation
    please I need a solution to fix this problem Asap
    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    It looks like the variations on that page is being changed from a regular dropdown menu item to one containing images by your theme. Seeing as this isn’t standard behaviour, are you seeing the same thing even when switching to a different theme temporarily?

    Thread Starter usoft06

    (@usoft06)

    Thank you RK for your fast reply
    Yes i switched to an other theme and still the same problem
    this problem just in safari browser and this variation worked fine on the other browser’s and devices

    Hi @usoft06

    Were you able to find a solution? I just tired on my iPhone, using Safari, and the variation worked fine for me – I could click a variation and check out https://snipboard.io/sfO15T.jpg

    Thread Starter usoft06

    (@usoft06)

    The problem due the theme
    I contacted the theme creator and they fix this problem

    Hi @usoft06

    Thank you for the update. I’m glad it’s fixed now 🙂 I’m marking this thread as resolved. If you have any questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Variation not selecting on Safari/Iphone/ipad’ is closed to new replies.