Support » Plugin: PayPal for WooCommerce » Variation 1, Variation 2 missing from Paypal email.

  • Resolved monitor

    (@oomskaap)


    When we receive an order, we receive the default Woocommerce order email with all the order details.

    However, we only use the Paypal email for order processing.
    The email we receive from Paypal does not contain the

    Variation 1: red
    Variation 2: large

    type of information which we do see in the Woocommerce email.
    “Send Item information” is ticked in the Plugin options.

    Does anyone have an idea to include Variations and Attributes in the Paypal email, as in to make sure that info is passed over to Paypal?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor angelleye

    (@angelleye)

    Do you have the option to send line item details to PayPal enabled in the Express Checkout settings?

    Plugin Contributor angelleye

    (@angelleye)

    Also, do you have logging enabled in the Express Checkout settings? I’d like to get a look at the logs associated with one of these orders.

    Plugin Contributor angelleye

    (@angelleye)

    We ran some tests on this and we are passing the product attributes to PayPal in the line item details. You just need to make sure you have the option to send line item details enabled.

    Here’s an example of what the API request looks like: https://snag.gy/cAtV7s.jpg

    So again, it would be good to see your logs please.

Viewing 3 replies - 1 through 3 (of 3 total)
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